Support Engineer

M/S. Kafil Uddin Group

M/S. Kafil Uddin Group

 

M/S. Kafil Uddin Group

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Minimum Salary: Negotiable
  • Experience: At least 3 years
  • Published: 15 Sep 2024

 

Requirements

Education

  • Diploma in Engineering in Electrical & Electronic Engineering, Diploma in Engineering in Computer Science & Engineering, Bachelor in Engineering (BEngg) in Electrical & Electronic Engineering, Bachelor in Engineering (BEngg) in Computer Science & Engineering, Masters in Engineering (MEngg) in Electrical & Electronic Engineering

Experience

  • At least 3 years
  • The applicants should have experience in the following business area(s):
    IT Enabled Service, Computer Hardware/Network Companies, Engineering Firms, Group of Companies, Transport Service, Transportation

Responsibilities & Context

  • Hardware & Network Maintenance, Office Software, Online Ticket Reconcilation, Making Daily & Monthly Report, Products Inventory.
  • Network & Connectivity Maintenance: Maintains LAN and internet connectivity products, their installation, configuration, and troubleshooting. Maintains antivirus software, diagnoses, and resolves computer and network/connectivity problems.
  • System Management: Ensures the smooth running of computer systems and that users get maximum benefits.
  • Troubleshooting: Troubleshoots hardware, software, and networking problems, determines the cause of error or stoppage, applies corrective techniques in cases where problems can be corrected, and may arrange for repair of faulty equipment or upgrade out-of-date systems.
  • Network Performance Monitoring: Monitors the performance of local area networks, tracks significant problems, evaluates usage, and modifies hardware/software for optimal performance.
  • Network Administration: Performs daily network administration tasks such as creating user ids, maintaining groups, enabling printer sharing, managing security, and backups.
  • CCTV and IP Camera Management: Establishes and maintains DVR/NVR system in Office/branch.
  • Hardware & Software Support: Prepares, installs, configures, sets up, and provides extensive support to PC, Laptop, UPS related hardware, and software issues instantly.
  • IT Asset Management: Maintains IT Asset Management and performs asset maintenance regularly.

Skills & Expertise

Chips

Desktop hardware

Desktop support

Hardware Engineer

IT System Management

Laptop repair

Laptop Servicing

MIS

Printer servicing

SOP Development

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka

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