A reputed group of company
A reputed group of company
A reputed group of company
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Summary
- Vacancy: 02
- Age: 22 to 31 years
- Location: Dhaka
- Experience: 1 to 2 years
- Published: 19 Sep 2024
Requirements
Education
- Bachelor/Honors
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s):
IT Enabled Service, Group of Companies - Freshers are also encouraged to apply.
Additional Requirements
- Age 22 to 31 years
Responsibilities & Context
Job Overview:
We are seeking a motivated and customer-focused Call Center Executive to join our dynamic team. The ideal candidate will handle inbound and outbound calls, resolve customer queries, provide information about products/services, and ensure high levels of customer satisfaction. If you have strong communication skills and a passion for delivering excellent service, we’d love to hear from you!
Key Responsibilities:
- Handle inbound and outbound calls in a professional and courteous manner.
- Address customer inquiries, complaints, and issues effectively and efficiently.
- Provide accurate information about our products and services.
- Record details of customer interactions and transactions.
- Follow up on customer calls as necessary.
- Collaborate with team members to improve customer satisfaction and support processes.
- Stay updated on product knowledge and company policies.
Skills & Expertise
Calm
Computer Proficiency
Excellent verbal communication skills in English
Good at Microsoft Word and Microsoft Excel
Proactive and Positive attitude
Problem Solving Ability
Stress Handling
Compensation & Other Benefits
- Mobile bill, Pension policy, Medical allowance, Weekly 2 holidays, Insurance, Gratuity, Provident fund
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Gender
Only Female
Job Location
Dhaka