AMERICAN VISA CENTER
AMERICAN VISA CENTER
AMERICAN VISA CENTER
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Summary
- Vacancy: 2
- Age: 18 to 30 years
- Location: Dhaka (Motijheel)
- Minimum Salary: Negotiable
- Experience: At most 1 year
- Published: 26 Sep 2024
Requirements
Experience
- At most 1 year
Additional Requirements
- Age 18 to 30 years
- The applicants should have experience in the following business area(s):IT Enabled Service, BPO/ Call Center /Data Entry Firm/ Consultancy Agency.
- Able to Work on National Holidays (If Needed).
- Applicants should have experience in the following industries: BPO/ Call Center/ Data Entry Firm/ Consultancy Agency.
- Microsoft Word, Microsoft Excel, and Internet Knowledge
- Average Typing Speed.
- Good in English Reading, writing, and understanding.
- Fresher’s are encouraged to apply; Experienced candidates between 0 to 1 year(s) will be advantageous.
Responsibilities & Context
- Answering incoming calls from customers and ensuring instant customer satisfaction.
- Respond to customer inquiries, receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
- Troubleshoot/ helping to resolve customer service problems & Provide general information.
- Make Regular Video Content and Go Live on social media channels.
- Collaborate with the marketing team to brainstorm and develop creative content strategies.
- Communicating courteously with clients by telephone, WhatsApp, Messenger.
- Should have excellent knowledge of Client Services, Customer Care, Computer Operator, Customer Support, organizational culture, people management & computer literacy.
- Hardworking, Talented, Focused, Attentive to Details, Communicative, Positive & Flexible Personality, Good Typing & Computer Operating Skills is what we look for in a Candidate.
- Problem handling/solving skills & Ability to work well under pressure.
- Should be dedicated to daily task completion.
- Skill in Internet Browsing.
- Any other task assigns by the management.
Compensation & Other Benefits
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Gender
Only Female
Job Location
Dhaka (Motijheel)