Dhaka Boat Club

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Summary

Education

Experience

3 to 5 years
The applicants should have experience in the following business area(s):
Hotel, Restaurant, Club

Additional Requirements

Strong leadership and communication skills.
Excellent customer service and problem-solving abilities.
Ability to work under pressure in a fast-paced environment.
Knowledge of food safety and hygiene standards.
Proficiency in Bengali and English; knowledge of other languages is an advantage.

We are seeking experienced and motivated Restaurant Supervisor.

A) Supervise and Coordinate Staff:

Ensuring that all staff, including waiters, runners, and busboys, are performing their duties efficiently.
Assign tasks and responsibilities to the team members and ensure they understand their roles.
Conduct daily briefings with the team to discuss menu changes, specials, and service standards.

B) Ensure Quality Service:

Monitor service to ensure prompt, courteous, and professional service to all Members.
Address customer concerns and complaints promptly, ensuring Member and guest satisfaction.
Maintain a clean and organized environment in the dining area, ensuring that tables, chairs, and other equipment are in good condition.

C) Member Relations:

Greet and welcome guests as they arrive, ensuring they are seated promptly and comfortably.
Develop positive relationships with Members, enhancing their dining experience.
Handle reservations and manage the seating arrangement to optimize table turnover and Member and guest satisfaction.

D) Training and Development:

Train new staff members on service standards, menu items, and Club policies.
Conduct regular training sessions to enhance team performance and ensure consistency in service delivery.
Evaluate staff performance and provide feedback to help them improve their skills.

E) Inventory and Stock Management:

Monitor inventory levels of dining room supplies, including cutlery, glassware, and condiments.
Coordinate with the kitchen and bar staff to ensure a seamless flow of service and adequate stock of food and beverages.
Assist in placing orders for supplies and managing inventory to minimize wastage.

F) Operational Efficiency:

Ensure compliance with health, safety, and hygiene standards as per local regulations.
Prepare and maintain reports related to staff performance, sales, and Member’s feedback.
Assist the Restaurant Manager in planning and organizing events or special promotions.

Work at office

Full Time

Dhaka

To apply for this job email your details to admin@chakricircular.com