1000FIX Services Ltd.

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Summary

Vacancy: —
Age: at least 25 years
Location: Dhaka
Salary: Negotiable
Experience: 3 to 6 years
Published: 9 Oct 2024

Requirements

Education

Graduation/Post Graduation in CSE, EEE, or relevant field from any reputed university.
Candidates with Microsoft Certified Professional (MCP) or Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) certification will get preference.

Experience

3 to 6 years
The applicants should have experience in the following business area(s):
IT Enabled Service, Computer Hardware/Network Companies, Technical Infrastructure

Additional Requirements

Age at least 25 years

Experience working with enterprise-level server systems and large-scale desktop environments.
Dell/HP/Lenovo hardware certifications (as applicable)
Attention to detail & ready to work in a fast-paced environment.

Responsibilities & Context

Diagnose and repair hardware and software issues in desktops, all-in-one systems, and servers.
Repair/replacement knowledge about all kind of Brands (Like: HP, Dell, Lenovo, Acer, etc).
Replace or repair faulty hardware components (motherboards, CPUs, hard drives, memory, etc.).
Install, configure, and support desktop, all-in-one, and server systems, ensuring proper system performance.
Set up and configure operating systems (Windows, Linux, macOS) and server platforms.
Knowledge about diagnosis and repair of network issues related to desktop or server systems (TCP/IP, DNS, DHCP, etc.).
Assist with network installations, including cabling, switches, routers, and other networking devices.
Provide on-site and remote technical support for clients, resolving hardware and software issues in a timely manner.
Maintain detailed records of every repairs and services performed in ERP System as well as necessary Call logging file/sheet.
Closely work with cross-functional team and other IT engineers, support staff, and management to ensure seamless operations across the organization.
Strong understanding of operating systems (Windows Server, Linux, and macOS).
Knowledge of RAID configurations, server hardware (e.g., blade, rack-mounted servers), and virtualization platforms (VMware, Hyper-V).
Regular basis product diagnosis, repair cost share to concern, pending follow up, approval gather, part order & product ready in timely.
Daily basis proactively reports to the team leader/Head of department.
Ability to quickly identify issues and provide reliable solutions under pressure.
Excellent verbal and written communication skills to interact effectively with clients and team members.
Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively

Skills & Expertise

Computer Hardware Assembling

Desktop hardware

Hardware & Networking

Linux server

Server Management

Windows Server

Compensation & Other Benefits

T/A, Mobile bill, Performance bonus, Provident fund, Medical allowance
Salary Review: Yearly
Lunch Facilities: Partially Subsidize
Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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