Head of Credit Sales (Walton Plaza)

Walton Hi-Tech Industries PLC..

Walton Hi-Tech Industries PLC..

 

Walton Hi-Tech Industries PLC..

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Summary

  • Vacancy: 1
  • Age: 35 to 42 years
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: At least 10 years
  • Published: 16 Oct 2024

 

Requirements

Education

  • Masters

Experience

  • At least 10 years
  • The applicants should have experience in the following business area(s):
    Electronic Equipment/Home Appliances, Micro-Credit

Additional Requirements

  • Age 35 to 42 years

Responsibilities & Context

  • Manage the overall Hire Sales and Collection activities of Walton Plaza.
  • Plan, develop, and execute strategies to achieve higher sales and collection targets.
  • Monitor and follow up on sales performance and collection efficiency.
  • Take proactive steps to increase customer engagement and improve payment collection rates.
  • Implement strategies to reduce overdue accounts and defaults in hire sales.
  • Provide leadership and guidance to the Divisional Credit Manager (DCM) and Regional Credit Manager (RCM).
  • Ensure effective communication, coordination, and collaboration within the credit management team.
  • Monitor team performance and set clear goals to achieve credit sales targets.
  • Conduct regular training and development sessions for the team to enhance their skills in credit sales and collections.
  • Ensure that all Walton Plaza outlets undergo a regular plaza survey to assess sales potential and customer satisfaction.
  • Organize and oversee installment fairs to boost hire sales.
  • Implement initiatives to increase the visibility of Walton’s products and services through these fairs and promotional activities.
  • Ensure the physical verification of hire accounts to maintain accuracy and compliance.
  • Take measures to identify discrepancies and take corrective actions as needed.
  • Lead all compliance matters to ensure that sales and credit activities are in line with company policies and regulatory requirements.
  • Implement measures to enhance the paying percentage of hire accounts.
  • Prepare and submit weekly and monthly progress reports on sales and collections to the Managing Director.
  • Analyze sales data to identify trends, areas for improvement, and opportunities for growth.
  • Develop actionable insights to guide decision-making and improve overall performance.
  • Develop strategies to reduce the number of default accounts in hire sales.
  • Implement risk assessment measures to minimize exposure to bad debts.
  • Work closely with the finance team to align credit sales strategies with risk management policies.
  • Enhance customer relationships to drive repeat sales and improve customer loyalty.
  • Address customer concerns and disputes promptly to maintain a positive brand image.
  • Provide solutions to customer issues related to hire sales and credit arrangements.
  • Perform any other duties assigned by the Managing Director or higher authority.
  • Stay updated with market trends and competitor activities to adapt sales strategies accordingly.
  • Promote a culture of continuous improvement within the credit sales department.

Skills & Expertise

Credit Monitoring

Credit Recovery Management

Credit Sales

Hire purchase

Micro Credit

Compensation & Other Benefits

  • Profit share, Provident fund, Insurance
  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2

Service Benefit
Full-time Car

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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