Texoss LTD
Texoss LTD
Texoss LTD
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Summary
- Vacancy: 3
- Age: at least 22 years
- Location: Dhaka (Uttara)
- Salary: Tk. 40000 – 50000 (Monthly)
- Experience: 2 to 3 years
- Published: 23 Oct 2024
Requirements
Education
- Bachelor of Science (BSc), A Level
Experience
- 2 to 3 years
- The applicants should have experience in the following business area(s):
IT Enabled Service, BPO/ Data Entry Firm, Call Center
Additional Requirements
- Age at least 22 years
- Fluent in ENGLISH is a MUST.
- Proven experience as a Client Relations Manager, Vendor Manager, or similar role.
- Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.
- Excellent negotiation and problem-solving abilities.
- Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Detail-oriented with a focus on delivering high-quality service.
- Professional attitude and appearance.
Responsibilities & Context
Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed. Texoss seeks a dynamic and personable Client & Vendor Relations Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.
Responsibilities:
- Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
- Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
- Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
- Negotiate contracts and agreements with vendors to secure the best possible terms.
- Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
- Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement. Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
- Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
- Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.
Skills & Expertise
BPO
BPO Industries
Call Center
call center supervisory management
Call Centre Supervision/ Management
Call Operation
Customer Support/ Client Service
Data Management and Analysis
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka (Uttara)