Client & Vendor Relations Executive (Night Shift)

Texoss LTD

Texoss LTD

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Summary

• Vacancy: 3
• Age: at least 22 years
• Location: Dhaka (Uttara)
• Salary: Tk. 40000 – 50000 (Monthly)
• Experience: 2 to 3 years
• Published: 23 Oct 2024

Requirements

Education

• Bachelor of Science (BSc), A Level

Experience

• 2 to 3 years
• The applicants should have experience in the following business area(s):
  IT Enabled Service, BPO/ Data Entry Firm, Call Center

Additional Requirements

• Age at least 22 years

• Fluent in ENGLISH is a MUST.
• Proven experience as a Client Relations Manager, Vendor Manager, or similar role.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.
• Excellent negotiation and problem-solving abilities.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Detail-oriented with a focus on delivering high-quality service.
• Professional attitude and appearance.

Responsibilities & Context

Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed. Texoss seeks a dynamic and personable Client & Vendor Relations Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.

Responsibilities:

• Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
• Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
• Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
• Negotiate contracts and agreements with vendors to secure the best possible terms.
• Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
• Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement. Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
• Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
• Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.

Skills & Expertise

BPO

BPO Industries

Call Center

call center supervisory management

Call Centre Supervision/ Management

Call Operation

Customer Support/ Client Service

Data Management and Analysis

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (Uttara)

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