Front Office Manager/ Branch In-charge

Neways International Company Limited

Neways International Company Limited

Neways International Company Limited

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Minimum Salary: Negotiable
  • Experience: At least 2 years
  • Published: 26 Oct 2024

Requirements

Education

  • Bachelor of Business Administration (BBA) in Hospitality Management, Diploma in Hotel Management

Experience

  • At least 2 years
  • The applicants should have experience in the following business area(s):
    Hotel, Resort

Additional Requirements

  • Applicants must have good English speaking efficiency.

  • Applicants must have good knowledge of M.S Office (Especially M.S Excel).

  • Should have experience in ERP/Hospitality related Software.

  • Leadership ability must be needed.

Responsibilities & Context

  • Identify current and prospective sales opportunities for Super Hostel.

  • Ensuring all operational aspects of the Branch including, Front Office, housekeeping, quality of food, daily billings & payments, booking information and customer service.

  • Handles complaints, settling disputes, and resolving grievances and conflicts.

  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

  • Train up, Operate, Manage and monitor of Front Desk Team.

  • Provides services that are above and beyond for customer satisfaction and retention.

  • Ensuring daily visitor and bookings.

  • You will be highly responsible for increasing the sales, improve the customer satisfaction by improving service and maintain tidy cleanliness of the branch.

Compensation & Other Benefits

  • T/A, Mobile bill, Performance bonus
  • Lunch Facilities: Full Subsidize
  • 8 Hours duty (Break 1 Hour).

  • Weekly 1 day off and will get all govt. holiday.

  • Free accommodation facilities with AC Room.

  • Food facilities with full subsidize(Breakfast, Lunch and Dinner).

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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