Travel Online
Travel Online
Travel Online
Follow
More jobs from this company
Summary
- Vacancy: 2
- Age: 18 to 32 years
- Location: Dhaka (Uttara Sector 3)
- Salary: Tk. 12000 – 20000 (Monthly)
- Experience: 1 to 2 years
- Published: 28 Oct 2024
Requirements
Education
- Higher Secondary, Bachelor/Honors
Any airline training certificate or course will be considered an additional advantage.
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s):
Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service, Transportation - Freshers are also encouraged to apply.
Additional Requirements
- Age 18 to 32 years
Skills and Qualifications:
- Communication Skills: Essential for interacting with customers and colleagues.
- Attention to Detail: Important for processing bookings accurately.
- Customer Service Orientation: A focus on enhancing the customer experience.
- Technical Skills: Proficiency in booking systems and software.
- Problem-Solving Abilities: To handle customer issues and complaints effectively.
Responsibilities & Context
Travel Agent Responsibilities:
- Assist clients in planning and booking flights, hotels, and travel packages.
- Provide information on destinations, travel regulations, and visa requirements.
- Manage customer inquiries and resolve issues related to bookings
- Keep up to date with airline policies, promotions, and travel trends
- Maintain and update customer records in the booking system.
Airline Ticketing Agent Responsibilities:
- Process ticket bookings for passengers via phone, in-person, or online.
- Issue, reissue, and refund airline tickets as necessary.
- Handle changes to itineraries and assist with cancellations.
- Provide information on flight schedules, fares, and travel policies.
- Collaborate with other departments (e.g., customer service, baggage) to resolve issues.
Customer Service Representative (Travel) Responsibilities:
- Respond to customer inquiries about flight bookings and travel arrangements.
- Assist customers with the check-in process and provide boarding information.
- Handle complaints and provide solutions to enhance customer satisfaction.
- Maintain knowledge of current promotions, loyalty programs, and travel packages.
Reservation Specialist Responsibilities:
- Manage flight reservations and ensure accurate data entry in booking systems.
- Work with clients to customize travel itineraries according to their needs.
- Keep up-to-date with airline schedules, fares, and industry changes.
- Communicate with airlines to confirm flight details and resolve issues.
Group Travel Coordinator Responsibilities:
- Organize travel arrangements for groups, such as corporate events or tours.
- Negotiate group rates with airlines and other travel services.
- Coordinate itineraries and manage bookings for all group members.
- Provide on-site support during travel, if necessary.
Online Travel Booking Specialist Responsibilities:
- Manage and optimize the online booking platform for user experience.
- Monitor and analyze booking trends and customer feedback.
- Collaborate with marketing teams to promote travel packages and deals.
- Assist customers with online booking issues and inquiries.
Skills & Expertise
Air Ticketing On Amadeus
Air ticketing Reservation
Airlines
reservation support
Reservation System
Reservation/ Ticketing
Ticketing & Reservation
Compensation & Other Benefits
- T/A, Mobile bill
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
The office will arrange accommodation if needed.
Optional Dinner facilities.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka (Uttara Sector 3)