Lead Network Engineer

Shun Shing Group (SSG)

Shun Shing Group (SSG)

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Summary

• Vacancy: —
• Location: Dhaka
• Minimum Salary: Negotiable
• Published: 3 Nov 2024

Requirements

Education

Bachelor’s in Computer Science, Information Technology, or related field.

Additional Requirements

Certifications: CCNP, CCIE, or equivalent certifications preferred.

Experience & Skills

Experience:

• 12+ years in network engineering, with at least 3 years in a leadership role.

• Hands-on experience managing large-scale networks, preferably in manufacturing or logistics.

• Expertise in SD-WAN, hybrid cloud infrastructure, and virtual networks.

Technical Skills:

• Strong knowledge of network protocols (OSPF, BGP, VLAN, QoS).

• Experience with firewalls, VPNs, load balancers, and monitoring tools (e.g., SolarWinds, PRTG).

• Skilled in network troubleshooting and support (Level-2/3).

• Experience in disaster recovery, backups, and capacity planning.

Soft Skills:

• Strong leadership, communication, and problem-solving abilities.

• Ability to collaborate with vendors and cross-functional teams.

• Organized, detail-oriented, and proactive in driving operational improvements.

Key Performance Indicators (KPIs)

• Network Uptime: % of time the network remains operational.

• Incident Resolution Time: Average time to resolve network issues.

• SLA Adherence: % of SLAs met with vendors and service providers.

• Security Compliance: % of network systems aligned with security policies.

• Capacity Utilization: Optimized use of resources and identification of potential bottlenecks. Documentation Quality: Timely and accurate reporting on network performance and incidents.

Responsibilities & Context

Job Purpose

The Lead Network Engineer will be responsible for designing, implementing, and maintaining a scalable, secure, and high-performing network infrastructure. This role ensures the availability, reliability, and security of network services to support business-critical operations across multiple locations, including manufacturing sites, sales offices, and remote branches.

Key Responsibilities:

• Network Design, Configuration & Installation -Select, configure, and install network devices and services (routers, switches, APs, firewalls, load balancers, VPNs, QoS).

• Set up and manage networks across local and branch offices, WAN/LAN, and virtual cloud networks (VCN) at OCI.

• Maintain configuration and change management policies to ensure success and transparency in all infrastructure changes.

Monitoring & Maintenance:

• Monitor system performance to ensure availability, reliability, and network health.

• Perform network maintenance and upgrades, including patches, hotfixes, and security configurations.

• Ensure system backups and disaster recovery operations are in place and regularly tested.

Troubleshooting & Support:

• Provide Level-2/3 support to resolve complex network issues.

• Diagnose and troubleshoot hardware, software, and network device issues.

• Provide day-to-day operational support for the network environment and ensure timely incident resolution.

Capacity Planning & Optimization:

• Monitor existing network capacity and identify areas for improvement or optimization.

• Track system resource utilization, trends, and plan capacity upgrades as needed.

• Work with vendors and IT personnel to update or upgrade systems and resolve technical issues.

Security & Compliance:

• Implement security tools, policies, and procedures aligned with IT security standards.

• Coordinate and enforce network security measures to protect data, software, and hardware.

• Ensure network infrastructure complies with internal policies and industry regulations.

Documentation & Reporting:

• Develop and maintain technical documentation, including network topologies and security configurations.

• Monitor and analyze system/network logs and provide comprehensive monthly, quarterly, and yearly reports to the Head of IT.

• Ensure IT policies related to network infrastructure and security are enforced across locations.

Employment Status

Full Time

Job Location

Dhaka

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