Shun Shing Group (SSG)
Shun Shing Group (SSG)
Shun Shing Group (SSG)
Follow
More jobs from this company
Summary
- Vacancy: —
- Location: Dhaka
- Minimum Salary: Negotiable
- Published: 3 Nov 2024
Requirements
Education
Bachelor’s in Computer Science, Information Technology, or related field.
Additional Requirements
Certifications: CCNP, CCIE, or equivalent certifications preferred.
Experience & Skills
Experience:
-
12+ years in network engineering, with at least 3 years in a leadership role.
-
Hands-on experience managing large-scale networks, preferably in manufacturing or logistics.
-
Expertise in SD-WAN, hybrid cloud infrastructure, and virtual networks.
Technical Skills:
-
Strong knowledge of network protocols (OSPF, BGP, VLAN, QoS).
-
Experience with firewalls, VPNs, load balancers, and monitoring tools (e.g., SolarWinds, PRTG).
-
Skilled in network troubleshooting and support (Level-2/3).
-
Experience in disaster recovery, backups, and capacity planning.
Soft Skills:
-
Strong leadership, communication, and problem-solving abilities.
-
Ability to collaborate with vendors and cross-functional teams.
-
Organized, detail-oriented, and proactive in driving operational improvements.
Key Performance Indicators (KPIs)
-
Network Uptime: % of time the network remains operational.
-
Incident Resolution Time: Average time to resolve network issues.
-
SLA Adherence: % of SLAs met with vendors and service providers.
-
Security Compliance: % of network systems aligned with security policies.
-
Capacity Utilization: Optimized use of resources and identification of potential bottlenecks. Documentation Quality: Timely and accurate reporting on network performance and incidents.
Responsibilities & Context
Job Purpose
The Lead Network Engineer will be responsible for designing, implementing, and maintaining a scalable, secure, and high-performing network infrastructure. This role ensures the availability, reliability, and security of network services to support business-critical operations across multiple locations, including manufacturing sites, sales offices, and remote branches.
Key Responsibilities:
-
Network Design, Configuration & Installation -Select, configure, and install network devices and services (routers, switches, APs, firewalls, load balancers, VPNs, QoS).
-
Set up and manage networks across local and branch offices, WAN/LAN, and virtual cloud networks (VCN) at OCI.
-
Maintain configuration and change management policies to ensure success and transparency in all infrastructure changes.
Monitoring & Maintenance:
-
Monitor system performance to ensure availability, reliability, and network health.
-
Perform network maintenance and upgrades, including patches, hotfixes, and security configurations.
-
Ensure system backups and disaster recovery operations are in place and regularly tested.
Troubleshooting & Support:
-
Provide Level-2/3 support to resolve complex network issues.
-
Diagnose and troubleshoot hardware, software, and network device issues.
-
Provide day-to-day operational support for the network environment and ensure timely incident resolution.
Capacity Planning & Optimization:
-
Monitor existing network capacity and identify areas for improvement or optimization.
-
Track system resource utilization, trends, and plan capacity upgrades as needed.
-
Work with vendors and IT personnel to update or upgrade systems and resolve technical issues.
Security & Compliance:
-
Implement security tools, policies, and procedures aligned with IT security standards.
-
Coordinate and enforce network security measures to protect data, software, and hardware.
-
Ensure network infrastructure complies with internal policies and industry regulations.
Documentation & Reporting:
-
Develop and maintain technical documentation, including network topologies and security configurations.
-
Monitor and analyze system/network logs and provide comprehensive monthly, quarterly, and yearly reports to the Head of IT.
-
Ensure IT policies related to network infrastructure and security are enforced across locations.
Employment Status
Full Time
Job Location
Dhaka