Bestic International
Bestic International
Bestic International
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Summary
- Vacancy: —
- Age: 30 to 45 years
- Location: Dhaka
- Salary: Negotiable
- Experience: 1 to 2 years
- Published: 3 Nov 2024
Requirements
Education
- Bachelor/Honors
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s):
Logistic/Courier/Air Express Companies, Airline, Immigration/Visa Processing
Additional Requirements
- Age 30 to 45 years
Responsibilities & Context
- Assist clients in planning and booking flights, hotels, and travel packages.
- Provide information on destinations, travel regulations, and visa requirements.
- Manage customer inquiries and resolve issues related to bookings
- Keep up to date with airline policies, promotions, and travel trends
- Maintain and update customer records in the booking system.
- Airline Ticketing Agent Responsibilities:
- Process ticket bookings for passengers via phone, in-person, or online.
- Issue, reissue, and refund airline tickets as necessary.
- Handle changes to itineraries and assist with cancellations.
- Provide information on flight schedules, fares, and travel policies.
- Collaborate with other departments (e.g., customer service, baggage) to resolve issues.
- Customer Service Representative (Travel) Responsibilities:
- Respond to customer inquiries about flight bookings and travel arrangements.
- Assist customers with the check-in process and provide boarding information.
- Handle complaints and provide solutions to enhance customer satisfaction.
- Maintain knowledge of current promotions, loyalty programs, and travel packages.
Reservation Specialist Responsibilities:
- Manage flight reservations and ensure accurate data entry in booking systems.
- Work with clients to customize travel itineraries according to their needs.
- Keep up-to-date with airline schedules, fares, and industry changes.
- Communicate with airlines to confirm flight details and resolve issues.
- Group Travel Coordinator Responsibilities:
- Organize travel arrangements for groups, such as corporate events or tours.
- Negotiate group rates with airlines and other travel services.
- Coordinate itineraries and manage bookings for all group members.
- Provide on-site support during travel, if necessary.
- Online Travel Booking Specialist Responsibilities:
- Manage and optimize the online booking platform for user experience.
- Monitor and analyze booking trends and customer feedback.
- Collaborate with marketing teams to promote travel packages and deals.
- Assist customers with online booking issues and inquiries.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka