Jamuna Group
Jamuna Group
Executive – Member Service Department (Wholesale Club Ltd.)
Jamuna Group
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Summary
- Vacancy: 1
- Age: 22 to 28 years
- Location: Dhaka
- Salary: Negotiable
- Experience: 1 to 3 years
- Published: 27 Apr 2024
Requirements
Education
- Bachelor/Honors
- Masters
Experience
- 1 to 3 years
- The applicants should have experience in the following business area(s):
Telecommunication, Retail Store, BPO/ Data Entry Firm, Group of Companies, Super store, Call Center, E-commerce, Shop/Showroom - Freshers are also encouraged to apply.
Additional Requirements
- Age 22 to 28 years
- Working in call center or retail operations will get extra preference.
- Communication, Multitasking, Technical skills.
- Proficiency in computer operating system & software (MS Excel, MS Word).
- Ability to work under pressure.
Responsibilities & Context
Job Context:
Wholesale Club Ltd. Is an enterprise of JAMUNA GROUP, which is one & only hypermarket in Bangladesh. Right now we are looking for an Executive – Member Service Department under the Marketing department, who will share our pride and support our continuous business growth by showcasing his talent, skill, experience, expertise, dedication, integrity, accountability & transparency.
Job Responsibilities:
- Inform customers about the benefits of the membership card and meet monthly target by selling new memberships and renewals.
- Formulate and maintain significantly profitable relationships with key customers.
- Keeping customers updated with all information on the latest products.
- Resolve all customer complaints in a quick and efficient manner.
- Expand the customer base by essentially using the methods of upselling and cross-selling.
- Conduct business reviews frequently by making the best use of CRM/MSD programs.
- Have a clear understanding of the critical individual requirements and addressing them accordingly.
- Collaborate with the management team to properly run all the campaigns.
- Attend customer queries and send promotional information through all social media and Hotline number.
- Provide necessary feedback to customer’s and push for online and corporate sale.
- Generate online order from customer and process them for delivery.
- Communicate with delivery partners.
- Communicate with our online vendors and assist in the delivery process.
- Any other task assigned by the management time to time.
Skills & Expertise
Customer Relationship Management
Customer Support/ Client Service
Marketing
Online sales
Sales & Marketing
Tele Marketing
Compensation & Other Benefits
- Mobile bill, Medical allowance, Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
- Smooth career path for well performer.
- Congenial working environment.
- Other facilities as per as company policy.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka