Case Worker – Ukhiya Base

Terre des hommes

Terre des hommes

Terre des hommes

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Summary

  • Vacancy: —
  • Location: Cox’s Bazar (Ukhia)
  • Maximum Salary: Tk. 39600 (Monthly)
  • Experience: At least 1 year
  • Published: 10 Nov 2024

Requirements

Experience

  • At least 1 year

Additional Requirements

  • Minimum 1-year experience in the field of child protection/protection/ SGBV/ social work/case management

  • Female candidates are encouraged to apply

  • Basic IT knowledge (Microsoft Office, Internet, excel)

  • Knowledge of child protection systems in Bangladesh/ Excellent knowledge of child protection issues and best practices (Child Protection and SGBV) / Previous experience in dealing with complex child protection cases is highly desirable. 

Responsibilities & Context

  • Provide case management services to children experiencing violence, exploitation, abuse or neglect.

  • Identify individual cases through regular presence in the Camp, accept referrals from other agencies and community partners as well as Tdh non-CP Units, Tdh PSS, community based and PM+ activities.

  • Conduct initial (rapid) assessments for CP cases and prioritize them according to risk priority level.

  • Develop case plans that respond to the needs identified in initial and comprehensive assessments, with the participation of the child, family and other family members when appropriate.     

  • Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.

  • Regularly monitor and support children and families through home visits, phone calls, providing guidance, advice and emotional support, and through referals.

  • Manage one Case Management Support Volunteers, conduct regular meeting with them and share meeting minutes with the supervisor (Case Management officer).

  • Implementation of supportive supervision and coaching to the CM support vulunteers.     

  • Work with CM Officer and CM Technical specialist to arrange case conferences for complex cases and ensure children receive multidisciplinary supports.     

  • Manage cases in line with Tdh and inter-agency SOPs, adhere to standard documentation processes and follow best practice guidances.      

  • Manage BID and BIA cases.

  • Work with lost childs and reunify them with their family collaborating with other agencies.     

  • Identify and register families for alternative care arrangement support.

  • Regularly document cases using IA CM forms and updated CPIMS+, update databases to ensure a comprehensive record of the cases.

  • Ensure that data collection and storage respect data protection protocols and confidentiality principle.

  • Ensure timely submission of weekly and / or plans and reports to the line manager (CMO).

  • Collect feedback from beneficiaries on case management process and implement any other M&E plans.

  • Support the supervisor (case management officer) to receiving and closing Case Management Emergency Fund.

  • Promote and ensure CM activities are in line with the Child Protection Minimum Standards and humanitarian principles

  • Ensure CM activities are well-integrated into the Bangladeshi child protection system

  • Report serious cases of abuse committed against children to the CM Technical Specialist. Strict confidentiality must be respected.

  • Work in close collaboration and coordination with Tdh partners and the key actors (formal and informal community leaders, local authorities, donor representatives)

  • Participate in fora and meetings held at the Camp level, when relevant and necessary

  • Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is upheld at all times

  • Ensure adherence to Tdh standards and quality requirements in all the project activities.

Skills & Expertise

Child Protection Case Management

Compensation & Other Benefits

  • Mobile bill, Insurance, Weekly 2 holidays
  • Festival Bonus: 2
  • Severance Pay

Workplace

Work at office

Employment Status

Contractual

Job Location

Cox’s Bazar (Ukhia)

Job Highlights

Initial Contract Duration – till 31st December 2024 with the possibility of extension depending on availability of funds and performance.

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