Senior Engineer / Engineer – NMC & Tech Support (Mac Support)

STARDUST Telecom Limited

STARDUST Telecom Limited

STARDUST Telecom Limited

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Summary

  • Vacancy: —
  • Location: Dhaka, Gazipur
  • Salary: Negotiable
  • Experience: 2 to 5 years
  • Published: 11 Nov 2024

Requirements

Education

  • Bachelor of Science (BSc) in Computer Engineering

Or Bachelors in EEE/ECE/ETE/ICE or equivalent from any reputed university

Experience

  • 2 to 5 years
  • The applicants should have experience in the following business area(s):
    Telecommunication, ISP

Responsibilities & Context

  • Routing and Switching Configuration with Core/Access Network.

  • Taking immediate steps in case of any alert or fault.

  • Respond to customer requests for technical issue resolution by phone and email.

  • Advance knowledge of BGP, OSPF, MPLS, STP, RSTP, MSTPStrong knowledge of IP subnetting, Mikrotik firewall configuration, NAT, port forwarding, and various bandwidth control methods.

  • Configuring and installing various network devices and services.

  • Monitoring network performance and ensure system availability.

  • Incoming/Outgoing Call handling for Reseller customer as well as trouble ticket maintaining.

  • Communicate with Upstream provider and liable vendor to ensure services availability.

  • Raise trouble tickets to vendors and following up.

  • Network Documentation maintain with sincerely.

  • Prepare and Provide Daily/weekly/monthly network performance report.

  • Ability of Clients Internal Network Device configuration such as OLT, Switch, Router with different vendor.

  • Visit mac client end and solved their issues.

  • Have to configure juniper mikrotik and different vendor OLT.

  • Onboard mac client and regular communication with clients and response client group.

Skills & Expertise

CCNA (Cisco Certified Network Associate)

FTTX technology

Mikrotik

MTCNA

Tech Support

VLANs

Compensation & Other Benefits

  • Medical allowance, Provident fund, Insurance, Gratuity, Mobile bill
  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2
  • Leave Fare Assistance

  • Earned Leave Encashment

  • Professional Development Opportunities

  • Employee Wellbeing and Engagement Programs

  • Supportive and Learning-based Work Environment

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka, Gazipur

Source link

To apply for this job email your details to admin@chakricircular.com