Zimbra Solution Engineer

Smart Technologies (BD) Ltd

Smart Technologies (BD) Ltd

Smart Technologies (BD) Ltd

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Summary

  • Vacancy: 01
  • Location: Dhaka
  • Maximum Salary: Negotiable
  • Experience: 1 to 3 years
  • Published: 12 Nov 2024

Requirements

Education

  • Bachelor of Science (BSc) in Computer Science & Engineering

Experience

  • 1 to 3 years
  • The applicants should have experience in the following business area(s):
    Software Company, IT Enabled Service, Computer Hardware/Network Companies, Food (Packaged)/Beverage

Additional Requirements

    Zimbra Server.

    Hardware and Networking.

    Mail Route Configuration.

    Firewall Administration.

    System Configuration and Maintenance.

    Responsibilities & Context

    Zimbra Installation and Maintenance:

    • Install, configure, and maintain Zimbra Mail Server on Linux (CentOS and RedHat)platforms.

    • Perform regular updates, patches, and version upgrades for Zimbra mail systems to ensure stability, security, and performance.

    Mail Server Management:

    • Develop, implement, and manage Zimbra mail server solutions, ensuring high availability, scalability, and fault tolerance.

    • Administer mail flow policies, email routing, and ensure proper configuration of SMTP, POP, and IMAP protocols.

    Security Configuration and Administration:

    • Configure and enforce security policies on Zimbra mail systems, ensuring secure email transmission and protection from spam, viruses, and phishing.

    • Implement encryption (SSL/TLS) for Zimbra to ensure secure communication.

    • Regularly audit email security and implement necessary measures to safeguard against unauthorized access.

    Backup and Disaster Recovery Planning:

    • Plan and implement regular backup procedures for Zimbra mail data, including user accounts, emails, and system configurations.

    • Develop and test disaster recovery strategies to ensure minimal downtime in the event of system failure or data loss.

    Network Integration and Performance Monitoring:

    • Collaborate with network engineers to plan and integrate Zimbra mail servers into the existing network infrastructure.

    • Monitor system performance, including server load, mail queue, and resource utilization, to identify bottlenecks and optimize system efficiency.

    • Ensure Zimbra operates effectively within the network and performs load balancing if required.

    Email Application Virus Protection:

    • Maintain and customize email applications for virus protection, integrating antivirus and anti-spam technologies into Zimbra to ensure emails are scanned and filtered for threats.

    • Regularly update virus definitions and security patches to safeguard against new threats.

    System Monitoring and Incident Response:

    • Continuously monitor Zimbra server logs, mail queues, and system alerts to detect issues proactively.

    • Respond to critical incidents, including email system outages or performance degradation, ensuring timely resolution.

    Capacity Planning and System Tuning:

    • Administer server performance by analyzing the utilization of hardware and system resources.

    • Plan for server capacity needs based on usage patterns and expected growth.

    • Tune Zimbra system configurations to enhance performance and ensure optimal resource allocation.

    Technical Documentation and Reporting:

    • Develop and maintain clear and comprehensive documentation for Zimbra server configurations, troubleshooting steps, and security measures.

    • Prepare reports on system performance, security audits, and any incidents for internal stakeholders.

    User Support and Troubleshooting:

    • Provide technical support to end-users for email-related issues, including mailbox configuration, email delivery, and spam filtering problems.

    • Troubleshoot and resolve complex email system issues related to Zimbra, including mail flow, server connectivity, and user account issues.

    Compliance and Best Practices:

    • Ensure Zimbra systems are configured in compliance with relevant security regulations and corporate policies.

    • Stay updated on industry best practices for email security, system administration and data protection, ensuring Zimbra is always aligned with these standards.

    Collaboration and Coordination:

    • Work closely with the IT infrastructure team to integrate Zimbra into overall system architecture, including file servers, directory services (LDAP), and other critical applications.

    • Collaborate with other teams on security audits and vulnerability assessments to ensure the Zimbra infrastructure is protected.

    SLA Management and Service Delivery:

    • Ensure the timely delivery of email services as per defined Service Level Agreements (SLAs).

    • Monitor Zimbra’s availability and performance to meet organizational requirements and ensure minimal service interruptions.

    Compensation & Other Benefits

    • Mobile bill, Medical allowance, Provident fund
    • Lunch Facilities: Partially Subsidize
    • Salary Review: Yearly
    • Festival Bonus: 2

    Employment Status

    Full Time

    Gender

    Only Male

    Job Location

    Dhaka

    Source link

    To apply for this job email your details to admin@chakricircular.com