Manager – Reservation Department

Akashbari Holidays

Akashbari Holidays

Akashbari Holidays

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Summary

  • Vacancy: 1
  • Age: at least 30 years
  • Location: Dhaka (Banani)
  • Salary: Tk. 50000 – 60000 (Monthly)
  • Experience: At least 5 years
  • Published: 19 Nov 2024

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 5 years
  • The applicants should have experience in the following business area(s):
    Travel Agent, Immigration and Education Consultancy Service

Additional Requirements

  • Age at least 30 years

Responsibilities & Context

  • Oversee daily operations of the reservation department, ensuring efficient handling of booking inquiries and confirmations.

  • Manage and guide the reservations team to achieve departmental goals.

  • Monitor reservation trends and recommend strategies to optimize occupancy and revenue.

  • Maintain accurate records of bookings, cancellations, and modifications.

  • Build and maintain strong relationships with travel agents, corporate clients, and other stakeholders.

  • Handle complex customer inquiries and resolve issues promptly and effectively.

  • Implement and update reservation policies and procedures as required.

  • Collaborate with the sales and marketing team to promote travel packages and special offers.

  • Train and mentor team members, ensuring high levels of performance and professionalism.

Skills & Expertise

flight booking

Refund

Reissue

Ticketing & Reservation

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Banani)

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