AGM / DGM – Credit Realization/Collection and Customer Service (Land)

A Reputed Real Estate Company (Land)

A Reputed Real Estate Company (Land)

 

A Reputed Real Estate Company (Land)

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Summary

  • Vacancy: 01
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: At least 12 years
  • Published: 19 Nov 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 12 years
  • The applicants should have experience in the following business area(s):
    Real Estate, Group of Companies

Responsibilities & Context

  • Set Departmental target align with organization business goal.
  • Ensure monthly credit collection.
  • Ensure Departmental target achievement effectively and efficiently.
  • Resolved critical internal and external issues to meet the client’s expectation.
  • Set effective action plan for team members with equal growth opportunity and create the next level business leader with proven track records.
  • Supervise and monitor team efficiency with productivity ratio analysis.
  • Make periodical root cause analysis and fix the problem at root level within the stipulated time frame.
  • Collect initial problematic file from junior level and find the problem root cause to resolved the problem trough effective tools with internal and external customers.
  • Initiate handover registration process for full paid customer with effective communication with internal and external customer.
  • Regularized problematic file into scheduled payment category through proper communication and meeting with clients.
  • Prepare monthly productivity ratio analysis and submit to top tier.
  • To maintain a strong professional relationship with clients and ensure superior customer service.

Skills & Expertise

Credit Realization

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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