Head of Digital Business & Payments, Digital Banking Division

BRAC Bank PLC

BRAC Bank PLC

 

BRAC Bank PLC

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Summary

  • Vacancy: —
  • Location: Anywhere in Bangladesh
  • Experience: At least 10 years
  • Published: 9 Dec 2024

 

Requirements

Education

  • Post Graduation/Graduation from a UGC-approved university preferably in Business-Tech, Computer Science, Information System Management, Business Administration, Digital Transformation with a satisfactory academic track record

Experience

  • At least 10 years

Additional Requirements

  • At least ten years of working experience in digital services, fintech, or a related field, with a proven track record of managing partnerships and super-app ecosystems.
  • Strong analytical and problem-solving skills
  • Ability to lead a dynamic team
  • Expert in customer centricity, ownership & delivering results, integrity, collaboration and developing others

Responsibilities & Context

  • BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.
  • BRAC Bank seeks an ambitious, intelligent, purpose-driven, and enthusiastic individual for the position in its Digital Banking Division:

KEY RESPONSIBILITIES:

Strategic Partnership Development and Maintenance:

  • Identify and establish strategic partnerships with fintech companies, technology providers, and other relevant stakeholders to enhance digital services.
  • Negotiate and manage partnership agreements to ensure mutual benefits and alignment with the bank’s strategic goals.
  • Monitor and evaluate the performance of partnerships to ensure they meet predefined objectives and deliver value.
  • Implement metrics and KPIs to assess the success of partnership initiatives.

Digital Business Strategy:

  • Develop and implement digital business strategies to drive growth KPIs.
  • Collaborate with various departments to integrate digital solutions across the bank’s services for smooth customer journey.
  • Lead digital initiatives from inception to completion, ensuring timely delivery and alignment with business objectives.
  • Collaborate with internal departments to develop and launch new digital products and services.
  • Ensure that new products are aligned with customer needs and market demands.
  • Analyze customer feedback and digital app usage data to identify areas for improvement.
  • Implement initiatives to enhance the overall digital experience for customers.

Innovation and Ecosystem Integration:

  • Explore and integrate innovative digital solutions and services that can be offered through partnerships.
  • Foster an ecosystem approach by collaborating with external partners to create a seamless digital banking experience.
  • Stay updated with the latest trends in digital banking and fintech to identify opportunities for innovation.
  • Oversee the integration of new technologies and digital solutions into the bank’s existing processes.

Market Research and Competitive Analysis:

  • Conduct market research to identify emerging trends and opportunities in digital banking and fintech.
  • Analyze competitive landscape to inform strategic decisions and partnership opportunities.

Regulatory and Compliance Oversight:

  • Ensure all partnership activities comply with regulatory requirements and internal policies.
  • Work closely with the compliance department to manage risks associated with partnerships.
  • Identify and mitigate risks associated with digital app or web operations.

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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