Air Ticket Reservation Officer

Roaming Tours & Travels

 

Roaming Tours & Travels

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Summary

• Vacancy: 02
• Age: 20 to 35 years
• Location: Dhaka (Uttara West)
• Salary: Tk. 20000 – 30000 (Monthly)
• Experience: 3 to 5 years
• Published: 11 Dec 2024

 

Requirements

Education

• Bachelor/Honors

Certificate from ATAB, Sabre, Travel port or Amadeus

Experience

• 3 to 5 years
• The applicants should have experience in the following business area(s):
  Airline, Travel Agent, Immigration/Visa Processing, Travel Startup

Additional Requirements

• Age 20 to 35 years

Responsibilities & Context

About the Role:

We are seeking a highly skilled and experienced Air Ticket Reservation Officer to join our dynamic team. The ideal candidate will possess a strong understanding of global airline reservation systems, particularly Sabre, Travelport, and Amadeus. Your primary responsibility will be to efficiently process air ticket reservations, ensuring accuracy, timely delivery, and exceptional customer service.

Key Responsibilities:

Reservation and Ticketing:Process domestic and international air ticket reservations using GDS systems (Sabre, Travelport, Amadeus)

Issue tickets, re-issue tickets, and handle cancellations and refunds

Ensure accurate and timely processing of bookings

Provide excellent customer service, addressing inquiries and resolving issues

promptly Fare Quoting:

Utilize GDS systems to generate accurate fare quotes for various destinations and travel classes

Stay updated on fare rules, restrictions, and promotional offersItinerary

Creation:

Prepare detailed itineraries, including flight details, visa requirements, and travel tips

Customer Support:

Assist customers with booking modifications, cancellations, and re-bookings

Provide information on flight schedules, delays, and cancellations

Handle customer complaints and resolve issues in a professional and timely manner

Qualifications and Skills:

Bachelor’s degree in Travel and Tourism, Hospitality Management, or a related field

Minimum of 3-5 years of experience in air ticket reservations

Proven expertise in using GDS systems, especially Sabre, Travelport, and Amadeus

Strong knowledge of airline ticketing rules, regulations, and procedures

Excellent communication and interpersonal skills

Attention to detail and ability to work under pressure

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Fluency in English, both written and spokenWhat

We Offer:

Competitive salary and benefits packageOpportunities for professional growth and developmentA dynamic and supportive work environment.

Skills & Expertise

Air Ticketing On Amadeus

GDS (GalileoTravelport

GDS (SABRE

Transport/ Airline/ Travel

Compensation & Other Benefits

• Mobile bill, Profit share
• Salary Review: Yearly
• Festival Bonus: 2

Workplace

Work from home, Work at office

Employment Status

Full Time

Job Location

Dhaka (Uttara West)

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