Front Office Manager/ Branch In-charge

Neways International Company Limited

Neways International Company Limited

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Summary

• Vacancy: —
• Location: Dhaka
• Minimum Salary: Negotiable
• Experience: At least 3 years
• Published: 19 Dec 2024

Requirements

Education

• Bachelor of Business Administration (BBA) in Hospitality Management, Diploma in Hotel Management

Experience

• At least 3 years

Additional Requirements

• Applicants must have good English speaking efficiency.
• Applicants must have good knowledge of M.S Office (Especially M.S Excel).
• Should have experience in ERP/Hospitality related Software.
• Leadership ability must be needed.

Responsibilities & Context

• Identify current and prospective sales opportunities for Super Hostel.
• Ensuring all operational aspects of the Branch including, Front Office, housekeeping, quality of food, daily billings & payments, booking information and customer service.
• Handles complaints, settling disputes, and resolving grievances and conflicts.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Train up, Operate, Manage and monitor of Front Desk Team.
• Provides services that are above and beyond for customer satisfaction and retention.
• Ensuring daily visitor and bookings.
• You will be highly responsible for increasing the sales, improve the customer satisfaction by improving service and maintain tidy cleanliness of the branch.
• Should have guts to fight with the wrong world and become a leader.

Compensation & Other Benefits

• T/A, Mobile bill, Performance bonus
• Lunch Facilities: Full Subsidize

• 8 Hours duty (Break 1 Hour).
• Weekly 1 day off and will get all govt. holiday.
• Free accommodation facilities with AC Room.
• Food facilities with full subsidize(Breakfast, Lunch and Dinner).

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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