Network Support Engineer

Shunno IT

 

Shunno IT

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Summary

• Vacancy: 02
• Age: 25 to 35 years
• Location: Rajshahi
• Salary: Tk. 15000 – 30000 (Monthly)
• Experience: At least 3 years
• Published: 22 Dec 2024

 

Requirements

Education

• Diploma, Bachelor/Honors

Experience

• At least 3 years
• The applicants should have experience in the following business area(s):
  Software Company, IT Enabled Service, ISP, Business-to-Business (B2B) Software and Services Startup

Additional Requirements

• Age 25 to 35 years

Strong knowledge of IP subnetting, Mikrotik firewall configuration, NAT, port forwarding, and various bandwidth control methods.

Strong knowledge of networking protocols (TCP/IP, BGP, OSPF, etc.) and network hardware (routers, switches, OLT, firewalls)Configure and Troubleshoot Customer Network Devices.

Experience with network monitoring and management tools.

Excellent problem-solving skills and ability to work under pressure.

Strong knowledge of  Network (Different brand OLT,ONU configuration and Troubleshoot).

Excellent interpersonal, communication and people management skills, strong sense of team spirit and responsibility.

Responsibilities & Context

Our Company is looking for Two Network Support Engineers to join our team.

Configure Mikrotik routers and bring them online.

Set up and ensure the proper functioning of OLT  devices.

Integrate Mikrotik routers and OLT with our billing software.

Make OLT accessible from third-party software, including billing systems and network monitoring tools.

Diagnose and resolve connectivity issues between Mikrotik/OLT and our billing software.

Perform primary troubleshooting and escalate complex issues.

Provide ongoing support and clear communication to customers.

Install, configure, and troubleshoot Mikrotik and OLT devices.

Demonstrate knowledge in GPON/EPON, Cisco, OLT, and MikroTik routing and switching.

Skills & Expertise

CCNA (Cisco Certified Network Associate)

GPON

Hardware & Networking

IIG

ISP

IT Enabled services

OLT and ONU

Compensation & Other Benefits

• Salary Review: Yearly
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Rajshahi

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