Visa & Ticketing Executive

ZK IT Solutions Ltd.

ZK IT Solutions Ltd.

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Summary

• Vacancy: 02
• Age: at least 25 years
• Location: Anywhere in Bangladesh
• Minimum Salary: Negotiable
• Experience: At least 2 years
• Published: 13 Jan 2025

Requirements

Education

• Bachelor/Honors

Experience

• At least 2 years
• The applicants should have experience in the following business area(s):
  Software Company, IT Enabled Service

Additional Requirements

• Age at least 25 years

Responsibilities & Context

Travel Agent Responsibilities:

• Assist clients in planning and booking flights, hotels, and travel packages.
• Provide information on destinations, travel regulations, and visa requirements.
• Manage customer inquiries and resolve issues related to bookings.
• Keep up to date with airline policies, promotions, and travel trends.
• Maintain and update customer records in the booking system.

Airline Ticketing Agent Responsibilities:

• Process ticket bookings for passengers via phone, in-person, or online.
• Issue, reissue, and refund airline tickets as necessary.
• Handle changes to itineraries and assist with cancellations.
• Provide information on flight schedules, fares, and travel policies.

Customer Service Representative (Travel) Responsibilities:

• Respond to customer inquiries about flight bookings and travel arrangements.
• Maintain knowledge of current promotions, loyalty programs, and travel packages.

Reservation Specialist Responsibilities:

• Manage flight reservations and ensure accurate data entry in booking systems.
• Work with clients to customize travel itineraries according to their needs.
• Keep up-to-date with airline schedules, fares, and industry changes.
• Communicate with airlines to confirm flight details and resolve issues.

Group Travel Coordinator Responsibilities:

• Organize travel arrangements for groups, such as corporate events or tours.
• Negotiate group rates with airlines and other travel services.
• Coordinate itineraries and manage bookings for all group members.
• Provide on-site support during travel, if necessary.

Online Travel Booking Specialist Responsibilities:

• Manage and optimize the online booking platform for user experience.
• Monitor and analyze booking trends and customer feedback.
• Collaborate with marketing teams to promote travel packages and deals.
• Assist customers with online booking issues and inquiries.

Compensation & Other Benefits

• T/A, Mobile bill
• Festival Bonus: 2

As per Company Policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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