Sonali Life Insurance Company Limited
Sonali Life Insurance Company Limited
Sonali Life Insurance Company Limited
Follow
More jobs from this company
Summary
- Vacancy: 01
- Location: Dhaka (Malibag Abul hotel)
- Salary: Negotiable
- Experience: 3 to 5 years
- Published: 4 Mar 2025
Requirements
Education
- Bachelor’s degree in Computer Science or Information Technology, or a related field (or equivalent experience).
Experience
- 3 to 5 years
- The applicants should have experience in the following business area(s):
Insurance, Software Company, Business-to-Business (B2B) Software and Services Startup
Additional Requirements
- Proven experience in network troubleshooting, PC troubleshooting, and Layer 1 support.
- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.) and network hardware.
- Familiarity with operating systems (Windows, macOS, Linux) and common software applications.
- Hands-on experience with cabling, patch panels, and network infrastructure.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Relevant certifications (e.g., CompTIA Network+, CompTIA A+ or equivalent) are a plus.
Responsibilities & Context
Job Description:
The ideal candidate will have a strong background in network troubleshooting, PC troubleshooting, and Layer 1 support. If you are passionate about solving technical issues, ensuring seamless network operations, and providing excellent IT support, we want to hear from you!
Key Responsibilities:
Network Troubleshooting:
- Diagnose and resolve network connectivity issues, including LAN/WAN, routers, switches and branch offices.
- • Monitor network performance and ensure optimal uptime and reliability.
- • Assist in configuring and maintaining network devices up to layer 1.
PC Troubleshooting:
- Provide technical support for hardware, printer, CCTV and software issues on desktops, laptops, and peripherals.
- Install, configure, and troubleshoot operating systems and applications.
- Perform routine maintenance and upgrades on PCs.
Layer 1 Support:
- Troubleshoot and resolve physical layer issues, including cabling, patch panels, and network ports etc.
- Ensure proper installation and maintenance of network infrastructure (e.g., fiber optics, copper cables).
- Collaborate with vendors and contractors for cabling and infrastructure projects.
General IT Support:
- Respond to IT support tickets and provide timely resolutions.
- Document issues, solutions, and procedures for knowledge sharing.
- Assist in IT asset management and inventory tracking.
Skills & Expertise
DHCP
DNS
IT Troubleshooting
TCPIP
Compensation & Other Benefits
- Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Malibag Abul hotel)
To apply for this job email your details to admin@chakricircular.com