
Agni Systems Limited
Agni Systems Limited
Agni Systems Limited
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Summary
- Vacancy: 4
- Age: 26 to 32 years
- Location: Dhaka (GULSHAN 1)
- Salary: Tk. 15000 – 25000 (Monthly)
- Experience: 1 to 3 years
- Published: 13 Mar 2025
Requirements
Education
- Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Electrical & Electronic Engineering, Bachelor of Science (BSc) in Electronics and Telecommunication Engineering
CCNA, MTCNA,
Experience
- 1 to 3 years
- The applicants should have experience in the following business area(s):
ISP - Freshers are also encouraged to apply.
Additional Requirements
- Age 26 to 32 years
- Candidate must be willing to work under pressure and roster duties.
- Candidate should have good customer support knowledge.
- Candidate should have good technical & networking knowledge.
Responsibilities & Context
- Point of Contact (POC): Serve as the first point of contact for data clients, ensuring all client communication is logged, tracked, and followed up on in a timely manner.
- Technical Support: Handle integration, provisioning, troubleshooting, and provide necessary technical support for data services and client networks.
- Proactive Monitoring: Continuously monitor the BKB network and data services to identify and address any performance issues or anomalies.
- Familiarity with Monitoring Tools: Familiar with tools such as Observium, Dude, Nagios, SolarWinds, Cacti, and others.
- Data Service Knowledge: Demonstrate a good understanding of bank data connectivity and secure communication practices for financial networks.
- Protocol and VPN Knowledge: Display proficiency in various network protocols (e.g., OSPF, BGP, EIGRP) and VPN technologies (e.g., IPSec, GRE, DMVPN, L2TP) to ensure efficient and secure communication across the network.
- Reporting and Documentation: Prepare and maintain daily, weekly, and monthly reports on network performance, incidents, and results from proactive monitoring.
- Technical Assistance to Sales Team: Provide technical expertise and assistance to the sales team as needed to support client acquisition and retention efforts.
- SLA Management: Ensure strict adherence to Service Level Agreements (SLAs) and take necessary actions to maintain service quality in accordance with the agreed-upon terms .
Skills & Expertise
CCNA (Cisco Certified Network Associate)
Customer Support/ Client Service
Energetic and self-motivated
Honesty and Sincerity
MTCNA
Proactive and Positive attitude
Strong communication and presentation skills
Strong technical and business communication skills
Compensation & Other Benefits
- Mobile bill, Profit share, Provident fund, Weekly 2 holidays
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Other benefits as per company policy.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka (GULSHAN 1)
Job Highlights
Agni Systems Limited, a pioneering nationwide ISP in Bangladesh, is seeking a Junior Network Engineer/Network Engineer, NOC Department. Suppose you are a results-driven individual with technical expertise and develop skills.
To apply for this job email your details to admin@chakricircular.com
