CASA BPO

Summary

Vacancy: —
Age: 20 to 45 years
Location: Anywhere in Bangladesh
Salary: Tk. 8000 – 15000 (Monthly)
Experience: At least 3 years
Published: 12 Mar 2025

Requirements

Education

Diploma

Experience

At least 3 years
The applicants should have experience in the following business area(s):
Call Center

Additional Requirements

Age 20 to 45 years

Language Proficiency: Fluent in both Bengali and English to effectively communicate with our customers in these languages.
Strong Communication Skills: Excellent phone etiquette, active listening skills, and the ability to persuade and influence potential customers.
Sales-Oriented: Proven track record of meeting or exceeding sales targets, with a passion for driving results.
Tech-Savvy: Comfortable using software and other sales tools to track leads, manage customer data, and report on performance.
Self-Motivated & Goal-Driven: Ability to work independently and take ownership of assigned sales goals and objectives.
Professionalism & Positivity: A professional and positive attitude when interacting with customers, along with the ability to handle rejection and stay motivated.
Adaptability: Ability to adapt to changing customer needs and market trends.
Basic Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), email, and other digital communication platforms.

Responsibilities & Context

This position requires strong communication skills, with the ability to engage potential customers and build lasting relationships. The ideal candidate will be fluent in both Bengali and English.

Responsibilities:

Outbound Sales Calls: Conduct outbound calls to prospective customers, introduce our products/services, and generate leads or close sales.
Customer Engagement: Manage and grow relationships with key clients by identifying their needs and handle complaint
Product Knowledge: Maintain up-to-date knowledge of our products/services to confidently answer customer queries and effectively pitch offerings.
Achieve Sales Targets: Meet or exceed daily, weekly, and monthly sales goals and KPIs set by the team leader / sales manager.
Customer Retention: Follow up with existing customers, offer new products, services, or promotional deals, and maintain high levels of customer satisfaction.
Database Management: Update and maintain accurate customer information in our CRM system, ensuring all sales activities are logged and tracked.
Reporting: Provide regular updates on sales performance, challenges, and feedback from customers to the team leader or manager.
Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and contribute to overall business success.

Compensation & Other Benefits

Performance bonus

Basic + Commission
Work From Home Competitive salary and attractive commissions.
Career development and growth opportunities within the company.
A supportive and collaborative work environment.
Ongoing training and development to improve sales skills and product knowledge.

Workplace

Work from home

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

Job Highlights

We are seeking a highly motivated and results-driven Telesales / Telemarketing Executive to join our dynamic team.

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To apply for this job email your details to admin@chakricircular.com