Protocol Officer (Sr. Executive) – Admin

Shanta Holdings Limited

Shanta Holdings Limited

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Summary

• Vacancy: 1
• Location: Dhaka
• Salary: Negotiable
• Experience: At least 10 years
• Published: 30 Apr 2025

Requirements

Experience

• At least 10 years

Additional Requirements

• Retired personnel for Defence background.
• Strong understanding of protocol procedures and administrative processes.
• Excellent interpersonal and communication skills.
• Ability to handle difficult situations with confidence.
• Strong problem-solving and conflict-resolution skills.
• Knowledge of corporate governance and internal compliance procedures.

Responsibilities & Context

• Develop and implement protocols for managing VIP visits, corporate events, and administrative functions.
• Establish a structured process for handling administrative and logistics issues and resolving conflicts.
• Anticipate potential challenges and prepare contingency plans to manage them effectively.
• Develop standardized procedures for handling internal and external protocol-related issues.
• Ensure timely and accurate communication regarding protocol activities to all stakeholders.
• Maintain records of all protocol-related events and issues for future reference and analysis.
• Provide a high level of service and support to the Board of Directors and VIP guests.
• Ensure a smooth and professional experience for visitors and clients.
• Address stakeholder concerns promptly and professionally.
• Build positive relationships to enhance the company’s image.
• Collaborate with the Admin Department to ensure seamless execution of protocol activities.
• Work closely with security, transport, and hospitality teams to ensure proper coordination.
• Provide training and guidance to staff on protocol procedures and best practices.
• Encourage teamwork and cross-functional collaboration to improve operational efficiency.
• Ensure all protocol activities comply with SHL policies, legal requirements, and best practices.
• Establish guidelines for handling confidential and sensitive information.
• Monitor compliance with safety and security protocols during events and visits.
• Maintain detailed records of all protocol-related activities for audit and reporting purposes.
• Any other tasks as and when assign by the Management

Compensation & Other Benefits

• As per company policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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