Asst. Officer / Officer- ICT

 

Pakiza Apparels Ltd.

Asst. Officer / Officer- ICT

Pakiza Apparels Ltd.

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Summary

• Vacancy: —
• Age: 23 to 42 years
• Location: Narsingdi
• Salary: Negotiable
• Experience: 3 to 5 years
• Published: 11 May 2024

 

Requirements

Education

• Diploma in Computer
• Bachelor in Engineering (BEngg) in Computer Science & Engineering

Experience

• 3 to 5 years

Additional Requirements

• Age 23 to 42 years

Responsibilities & Context

Install and configure users’ computer systems hardware, and networking devices, and ensure their seamless integration into the network.

Configure and maintain Windows operating systems, software applications, and hardware components, and manage backup & recovery processes.

Respond promptly to IT support requests from employees, assisting via phone, email, chat, or on-site visit to resolve issues related to software, hardware, network, or security.

Maintain and update the IT inventory, documentation, and records, ensuring compliance with company IT policies and standards.

Provide training and guidance to employees on effectively and securely using IT systems and applications.

Utilize expertise in surveillance system installation, maintenance, and routine monitoring to ensure optimal performance and security.

Demonstrate knowledge and experience in computer hardware, networking protocols, and security systems, and familiarity with various IT devices and tools.

Monitor and maintain web servers, ERP software, and mail servers, and conduct regular network monitoring to ensure efficient operation throughout the company.

Exhibit excellent problem-solving, analytical, and troubleshooting skills, with the ability to work under pressure and meet deadlines effectively.

Communicate effectively with users, demonstrating strong interpersonal skills and providing exceptional customer service, while explaining technical concepts in simple terms.

Implement server-side applications as per instructions to support software solutions, optimize server performance, and troubleshoot arising issues.

Install, configure, and maintain networking performance, troubleshoot hardware issues, and manage application software for users.

Implement and maintain security measures to protect the network infrastructure, following instructions and industry best practices.

Provide technical support for network-related issues, resolving them promptly to minimize disruptions to operations.

Resolve technical problems with LAN, WAN, wireless, and other cloud-based systems, ensuring uninterrupted connectivity and data access.

Monitor orders, distribute computer supplies, and maintain all IT-related equipment and accessories, ensuring availability for users as needed.

Ensure the security of computer and server systems, including IP cameras & CCTV, to safeguard company assets and information. ·

Ensure smooth communication through  IP Phone, and PABX systems, troubleshooting any issues that may arise.

Any other job assigned as and when required.

Compensation & Other Benefits

• Mobile bill, Medical allowance
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Earn Leave

Service Benefits

Hajj Policy

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Narsingdi

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