Head of Retail Banking Division (SVP-SEVP)

Bank Asia PLC

Bank Asia PLC

 

Bank Asia PLC

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Experience: At least 16 years
  • Published: 4 May 2025

 

Requirements

Education

  • Masters

Master’s in any discipline preferably in business background with good academic record. Sound knowledge and proven track record in managing retail banking operations.

Experience

  • At least 16 years
  • The applicants should have experience in the following business area(s):
    Banks

Additional Requirements

At least 16 (Sixteen) years’ and above experience in any reputed private commercial bank and present position should not be below Vice President or equivalent. Sound knowledge and proven track record in managing retail banking operations.

Responsibilities & Context

Business:

  • Develop and implement the strategic business plans/policies both for asset and liability segment in order to ensure sustainable balance sheet growth, targeting maximum profitability and cost effectiveness.
  • Pro-active review of economic & commercial scenario in Bangladesh in order to look for opportunities and increase market share for Retail business and thereby, re-engineer existing products, design new products and create value proposition.
  • Supervise the Retail asset business and ensure quick submission of loan proposals from branches/ business units in compliant manner and expedite loan approval/disbursement process.
  • Oversee the Retail Liability business (CASA, Term Deposit, marketing products digitally, Payroll banking, Student banking etc.)
  • Drive branch/ agent outlet network based strategy to maximize market share and revenue opportunities.
  • Arranging periodical marketing campaigns in command area locality, branches, zones/ clusters for retail sales of asset & liability products.
  • Execution of partnership agreement with Real estate developers, Auto Vendors and Corporate Houses to facilitate sales.
  • Review of branches retail business growth on daily basis, particularly new deposit account opening, loan disbursement, pipeline business follow-up etc.
  • Generate new business by cross selling products to existing and potential customers.
  • Signing agreements/ MOU with any business organization, local govt. agencies, NGOs, School/College authorities on behalf of the Bank/branch for any mutual benefits as per Delegation of Authority (DOA).
  • Undertaking necessary feasibility study while opening new branches/ relocation/ merger etc.
  • Looking after overall card (Debit/Credit) Business and dealing with external partners, payment gateway companies, POS service providers, etc.
  • Supervising after the operation of Alternative Delivery Channel dept (ADC)

    Classified Accounts Monitoring:

  • Monitor the health of all regular loans including overdue and classified accounts.
  • Raising flag/early alert of the potential problems to concerned branches and corporate office division/ business units for taking concerted effort for prevention

    Operation:

  • Coordinating between branches and Corporate office business wings/ CRM/CAD to expedite loan approval and disbursement process.
  • Playing active role in preparing retail division and branches budget in coordination with Corporate Office business divisions and Group Finance/Accounts.
  • Act as a bridge between corporate office (specially LSSD, ADC, Branding, HRD, SAMD etc.) and branches in ensuring various operational supports.
  • Develop SLA (Service level agreement) with relevant corporate office divisions to ensure required support for the branches.
  • Formulate policies/action plans to increase efficiency in service delivery.
  • Jointly work with HRD to rationalize manpower and other issues
  • Take initiative by way of compiling issues and arranging meetings periodically with corporate office respective departments and branches to minimize operational bottlenecks

    Compliance:

  • Monitor and assist branches in complying various circulars and regulations.
  • Review and implement the SOPs (Standard Operating Procedures) and ensure compliance.
  • Jointly work with ICCD/ Audit division to help branches in reducing observations

    Guidance/ Mentoring:

  • Guiding branches on ensuring customer service/ service delivery with SOPs
  • Suggest and implement the action plan to improve branches profitability.
  • Time to time visit to the branches and customers as and when required.
  • Arranging necessary training for the divisions employees to increase efficiency/ productivity

    Reporting:

  • Daily, weekly, monthly, quarterly Retail Business position tracking with target, analysis and reporting.
  • Comparative gap analysis based on command area branches business potentiality.
  • Present performance and insight to the top management/ SMT periodically

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Job Highlights

The position is responsible for overall retail banking business

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