Executive Housekeeper

Radisson Blu Dhaka Water Garden

Radisson Blu Dhaka Water Garden

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Summary

• Vacancy: 01
• Age: 35 to 45 years
• Location: Dhaka
• Salary: Negotiable
• Experience: 8 to 12 years
• Published: 4 May 2025

Requirements

Education

• HSC, Bachelor of Arts (BA)

Diploma/ National Certificate Course in Housekeeping will be an added advantage.

Experience

• 8 to 12 years
• The applicants should have experience in the following business area(s):
  Hospital, Hotel, Resort

Additional Requirements

• Age 35 to 45 years

Minimum 3-5 years in a management of housekeeping/similar position

High school diploma required, bachelor degree is preferred with minimum CGPA-2.5

Age and qualification may be flexible for highly deserving candidates with overseas experience in five star rated hotels

Able to collaborate effectively with other hotel employees and managers to ensure teamwork

Proficient in English communication

Strong analytical skills

Strong organizational skills

Skills on budgeting and costing of Housekeeping Dept.

Sound knowledge on different linen quality and chemicals

Ability to train and coach employees as per Brand Standard requirements

Responsibilities & Context

Context: To manage the Housekeeping and Laundry departments by developing and implementing strategies and services which meet the needs of the owners, employees and guests.

Job Responsibilities:

• Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson Hotel Group’s overall mission, vision, beliefs and strategies
• Develops and implements strategies for housekeeping
• Monitors status regularly and adjusts strategies as appropriate Manages the operation of the housekeeping, public space and laundry areas
• Ensures that the rooms and public space areas are spotless and continually restocked and straightened
• Develops and implements processes, procedures and standards for assigned departments which support achievement of service and financial goals
• Prepares annual budget; monitors achievement of budget and takes corrective steps as appropriate
• Inspects rooms, public space and back-of-the house areas continually
• Determines appropriate staffing levels for forecasted business and schedules employees accordingly
• Develops and implements process for providing employees with customer service, technical and safety training on an ongoing basis
• Ensures health/safety of employees and guests by maintaining hotel in accordance to statutes and regulations and directs and trains staff accordingly
• Oversees inventory, purchasing, disbursement and cost control for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc.
• Manages operation of (and/or outsourced relationship with) laundry
• Monitors assigned departments with compliance to safety standards
• Coordinates room availability with the Front Office Manager
• Coordinates room maintenance with Chief Engineer
• Develops and implements strategies and practices which support employee engagement
• Recruits and selects qualified candidates
• Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
• Communicates performance expectations and provides employees with on-going feedback
• Provides employees with coaching and counseling as needed to achieve performance objectives and their fullest potential
• Train, supervise, follows up and evaluates fellow associates’ performances
• Creates 100% guest satisfaction by providing the Yes I Can! Experience
• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service§
• Effectively resolves the guest complaints by using the steps of “own it, solve it” process.
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality
• Adheres to hotel policies and procedures
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position
• Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
• At all times projects a favorable image of the Hotel to the public

Skills & Expertise

Chemical Management

Guest Management

Hotel housekeeping

Housekeeping maintenance

linen

People Management skill

Proficiency in using property management software and other relevant t

Compensation & Other Benefits

• T/A, Mobile bill, Medical allowance, Provident fund, Insurance, Gratuity
• Lunch Facilities: Full Subsidize
• Festival Bonus: 3

• Annual Incentive Bonus based business performance and owner’s discretion
• Learning and growth opportunities
• Uniforms and laundry facilities

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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