Agent, Community Engagement

Asiatic Marketing Communications Limited

 

Asiatic Marketing Communications Limited

Agent, Community Engagement

Asiatic Marketing Communications Limited

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Summary

  • Vacancy: 25
  • Age: 20 to 30 years
  • Location: Dhaka (Banani)
  • Salary: Negotiable
  • Published: 14 May 2024

 

Requirements

Education

  • Diploma
  • Bachelor/Honors

Additional Requirements

  • Age 20 to 30 years
  • Experience in telecommunications is mostly preferred.
  • Good written and typing skills.
  • Dedication and hardworking attitude.
  • Preferred experience in telecommunications.
  • Typing speed of 25+ WPM in both Bangla and English.

Responsibilities & Context

As an Agent, your primary responsibilities will include managing queries on various social media platforms for reputed brands.

  • Query Management in different social media platforms for reputed brands.
  • Provide updated information to the customers through non-voice channels.
  • Ensure customer satisfaction by providing excellent service.
  • Should have the capability to ensure quality customer service.
  • Must be knowledgeable about Facebook (social media), email & web chat.
  • Assists customers effectively by solving customer Complaints.
  • Provides customers additional information or explains service.

Compensation & Other Benefits

15 days of product and soft skills free training.

Workplace

Work at office

Employment Status

Contractual

Job Location

Dhaka (Banani)

Source link

To apply for this job email your details to admin@chakricircular.com