FORTIS GROUP
FORTIS GROUP
FORTIS GROUP
Follow
More jobs from this company
Summary
- Vacancy: —
- Age: 35 to 40 years
- Location: Dhaka
- Minimum Salary: Negotiable
- Experience: 5 to 7 years
- Published: 25 Jun 2024
Requirements
Education
- Bachelor of Business Administration (BBA) in Hospitality Management, Post Graduate Diploma (PGD) in Hospitality Management
Experience
- 5 to 7 years
- The applicants should have experience in the following business area(s):
Hotel, Resort
Additional Requirements
- Age 35 to 40 years
- Foreign candidates are encouraged to apply
Responsibilities & Context
- Ensure Resort premises are clean, tidy, and ambient enough to receive and tend guests.
- Monitor the coordination between the different parts of a resort to ensure smooth and efficient operations.
- Establish communication channels to interact with customers to obtain their feedback and assist with resolving problems.
- Monitor each resort department’s accounts receivable, accounts payable, and purchase requisitions.
- Inspect resort stores to check available stock and determine the need for stocking Liaise with staff to develop and implement strategies for growing the business.
- Schedule work shifts and tasks for resort staff according to their speciality.
- Inspecting all departments for SOP implementation.
- Contact clients to schedule and plan the details of an event or conference.
- Set and adjust the rates for different services according to their quality level.
- Support and work with all Head of Departments in all aspects of running this resort.
- Ensure the premises are in operative condition as per the unit category to receive & serve the guests.
- Conduct regular operations team meetings with all the HODs daily / weekly to discuss routine operational matters, sales targets, guest feedback, action taken for service recovery, and also any staff issues.
- Provide direction for all day-to-day operations.
- Ensure SOP implementation in all departments and check the same during routine operational checks.
- Monitor the purchase of each department, accounts receivable, and accounts payable. Randomly inspecting the stores (F&B / Kitchen) to check the stock in hand (quality, par stock levels, expiry, etc.) with the F&B Manager & Chef.
- Dealing with vendors for quality products involving the Purchase Manager and providing performance assessment of vendors every quarter to Management.
- Inspecting all departments for SOP implementation.
- Inspecting all departments with their respective Manager for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
Skills & Expertise
Communication
Leadership
Managing Capability
Must be able to read and write English
Organizational Skills
Compensation & Other Benefits
- Mobile bill
- Salary Review: Yearly
- Lunch Facility: Partially Subsidize
- Festival Bonus: 2
- Service Charge
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka