PRIYO TOURS & TRAVELS LTD

Summary

Vacancy: —
Location: Dhaka
Minimum Salary: Negotiable
Experience: At least 1 year
Published: 3 Mar 2025

Requirements

Experience

At least 1 year

Additional Requirements

GDS (Amadeus/Galileo/Sabre) Experience is a must.
NO DEGREE is required, as long as you have the necessary knowledge, skills and experiences.
The applicants should have experience in the following business area(s):
Travel Agent, Immigration/Visa Processing
You MUST have the necessary skills and minimum 2 years’ experiences of:
Excellent communication and interpersonal skills.
Must have a ‘Can Do Attitude’.
You MUST have the habit of using your smartphone in a productive manner.
You will have to follow-up of travel status and stay in touch with the clients through E-mail and WhatsApp until the completion of travel, even after the travel (in case of lost baggage etc.).
Making invoices & maintaining ticketing and service-related accounts.
Flexibility to adapt to changing circumstances and manage unforeseen challenges.
Monitor market fares versus air add-on charts and recommend changes as necessary from published fares, group fares, fare sales, web, low-cost carriers, and airline contracts.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.

Responsibilities & Context

A qualified Airline Reservation Executive who is responsible to Airlines ticketing, reservation creating PNR adherence to booking policies, issuing & reissuing ticket using IATA GDS (Sabre / Galileo / Amadeus), manage bookings.

Job Responsibilities:

Customer Inquiries: Respond promptly and professionally to customer questions about travel reservations, ticket modifications, cancellations, and other travel-related concerns through phone, email, or chat.
Travel Information: Provide customers with accurate, up-to-date info on flight schedules, airline policies, baggage allowances, visa requirements, and other essential travel details.
Payment Processing: Process booking payments, ensuring the accuracy and security of all financial transactions, including cash payments.
Customer Feedback: Proactively seek feedback and suggestions from customers to enhance service quality and improve overall customer satisfaction.
Communication with stakeholders: With travel agencies, OTAs, Airlines and GDS personnel.
Interpreting IATA and ATAB regulations.
Maintain all IATA accreditation documents.

Skills & Expertise

Air ticketing Reservation

Communication

GDS (GalileoTravelport

Immigration Consultancy

Transport/ Airline/ Travel

Visa Processing

Compensation & Other Benefits

Mobile bill
Salary Review: Yearly
Festival Bonus: 2

Attractive salary will be paid.

Cell phone allowance.

Employment Status

Full Time

Job Location

Dhaka

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