Sezan Tours And Travels

Summary

Education

Experience

1 to 3 years
The applicants should have experience in the following business area(s):
Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Travel Startup

Additional Requirements

“Before applying, please read these important and non-negotiable conditions:

You must commit to working with us for a minimum of 2 years. You cannot leave to join another company during this time.
We are seeking individuals who are honest, courteous, and enthusiastic about customer support in the travel and tourism industry. We aim to help you build a successful long-term career with us.
We welcome those who are comfortable working under pressure, are energetic, dynamic, polite, and self-motivated.

Your Main Responsibility or Daily Task is:

Make bookings for flights, hotels, tours, activities, transfers, tour package domestic & international, Umrah package and other services.
Use GDS systems like Sabre, Amadeus, and Galileo (training provided).
Answer customer calls, provide information about products/services, send quotes, and create invoices.
Communicate with customers via email, phone, social media, and in person.
Build and maintain relationships with existing clients while attracting new customers.
Plan travel itineraries based on provided flight and tour package details.
Respond to client queries online and offline. Explain tour packages and itineraries to clients. Stay updated on airline promotional offers.
Make and confirm bookings via GDS, online portals, email, or phone.
Manage online reservations and process ticket refunds.
Perform other tasks assigned by management.
Coordinate travel arrangements from start to finish.
Provide current travel-related information to customers.
Maintain professional communication standards with customers and suppliers.
Promote the business through social media and other platforms.
Submit daily work reports regularly.
Handle multiple tasks efficiently.
Knowledge of Adobe Photoshop, Adobe Illustrator, Digital Marketing, Social Media Marketing, and relevant software is advantageous.
Address complaints, offer solutions, and follow up for resolution within deadlines.

Canva Pro

Computer skill

MICROSOFT OFFICE

Online Communication

telesales

A bonus period will be available six months after the joining date.

Work at office

Full Time

Dhaka (Mirpur 14)

To apply for this job email your details to admin@chakricircular.com