Air Ticketing Reservation (Amadeus, Sabre, Galileo)

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Summary

  • Vacancy: 2
  • Age: 18 to 32 years
  • Location: Dhaka (Uttara Sector 3)
  • Salary: Tk. 12000 – 20000 (Monthly)
  • Experience: 1 to 2 years
  • Published: 28 Oct 2024

Requirements

Education

  • Higher Secondary, Bachelor/Honors

Any airline training certificate or course will be considered an additional advantage.

Experience

  • 1 to 2 years
  • The applicants should have experience in the following business area(s):
    Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service, Transportation
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 18 to 32 years

Skills and Qualifications:

  • Communication Skills: Essential for interacting with customers and colleagues.
  • Attention to Detail: Important for processing bookings accurately.
  • Customer Service Orientation: A focus on enhancing the customer experience.
  • Technical Skills: Proficiency in booking systems and software.
  • Problem-Solving Abilities: To handle customer issues and complaints effectively.

Responsibilities & Context

Travel Agent Responsibilities:

  • Assist clients in planning and booking flights, hotels, and travel packages.
  • Provide information on destinations, travel regulations, and visa requirements.
  • Manage customer inquiries and resolve issues related to bookings
  • Keep up to date with airline policies, promotions, and travel trends
  • Maintain and update customer records in the booking system.

Airline Ticketing Agent Responsibilities:

  • Process ticket bookings for passengers via phone, in-person, or online.
  • Issue, reissue, and refund airline tickets as necessary.
  • Handle changes to itineraries and assist with cancellations.
  • Provide information on flight schedules, fares, and travel policies.
  • Collaborate with other departments (e.g., customer service, baggage) to resolve issues.

Customer Service Representative (Travel) Responsibilities:

  • Respond to customer inquiries about flight bookings and travel arrangements.
  • Assist customers with the check-in process and provide boarding information.
  • Handle complaints and provide solutions to enhance customer satisfaction.
  • Maintain knowledge of current promotions, loyalty programs, and travel packages.

Reservation Specialist Responsibilities:

  • Manage flight reservations and ensure accurate data entry in booking systems.
  • Work with clients to customize travel itineraries according to their needs.
  • Keep up-to-date with airline schedules, fares, and industry changes.
  • Communicate with airlines to confirm flight details and resolve issues.

Group Travel Coordinator Responsibilities:

  • Organize travel arrangements for groups, such as corporate events or tours.
  • Negotiate group rates with airlines and other travel services.
  • Coordinate itineraries and manage bookings for all group members.
  • Provide on-site support during travel, if necessary.

Online Travel Booking Specialist Responsibilities:

  • Manage and optimize the online booking platform for user experience.
  • Monitor and analyze booking trends and customer feedback.
  • Collaborate with marketing teams to promote travel packages and deals.
  • Assist customers with online booking issues and inquiries.

Skills & Expertise

Air Ticketing On Amadeus

Air ticketing Reservation

Airlines

reservation support

Reservation System

Reservation/ Ticketing

Ticketing & Reservation

Compensation & Other Benefits

  • T/A, Mobile bill
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

The office will arrange accommodation if needed.

Optional Dinner facilities.

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (Uttara Sector 3)

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