Travel Online
Travel Online
Travel Online
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Summary
- Vacancy: 2
- Age: 18 to 32 years
- Location: Dhaka (Uttara Sector 3)
- Salary: Tk. 12000 – 20000 (Monthly)
- Experience: 1 to 2 years
- Published: 28 Oct 2024
Requirements
Education
- Higher Secondary, Bachelor/Honors
Any airline training certificate or course will be considered an additional advantage.
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s):
Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service, Transportation - Freshers are also encouraged to apply.
Additional Requirements
- Age 18 to 32 years
Skills and Qualifications:
- Communication Skills: Essential for interacting with customers and colleagues.
- Attention to Detail: Important for processing bookings accurately.
- Customer Service Orientation: A focus on enhancing the customer experience.
- Technical Skills: Proficiency in booking systems and software.
- Problem-Solving Abilities: To handle customer issues and complaints effectively.
Responsibilities & Context
Travel Agent Responsibilities:
- Assist clients in planning and booking flights, hotels, and travel packages.
- Provide information on destinations, travel regulations, and visa requirements.
- Manage customer inquiries and resolve issues related to bookings
- Keep up to date with airline policies, promotions, and travel trends
- Maintain and update customer records in the booking system.
Airline Ticketing Agent Responsibilities:
- Process ticket bookings for passengers via phone, in-person, or online.
- Issue, reissue, and refund airline tickets as necessary.
- Handle changes to itineraries and assist with cancellations.
- Provide information on flight schedules, fares, and travel policies.
- Collaborate with other departments (e.g., customer service, baggage) to resolve issues.
Customer Service Representative (Travel) Responsibilities:
- Respond to customer inquiries about flight bookings and travel arrangements.
- Assist customers with the check-in process and provide boarding information.
- Handle complaints and provide solutions to enhance customer satisfaction.
- Maintain knowledge of current promotions, loyalty programs, and travel packages.
Reservation Specialist Responsibilities:
- Manage flight reservations and ensure accurate data entry in booking systems.
- Work with clients to customize travel itineraries according to their needs.
- Keep up-to-date with airline schedules, fares, and industry changes.
- Communicate with airlines to confirm flight details and resolve issues.
Group Travel Coordinator Responsibilities:
- Organize travel arrangements for groups, such as corporate events or tours.
- Negotiate group rates with airlines and other travel services.
- Coordinate itineraries and manage bookings for all group members.
- Provide on-site support during travel, if necessary.
Online Travel Booking Specialist Responsibilities:
- Manage and optimize the online booking platform for user experience.
- Monitor and analyze booking trends and customer feedback.
- Collaborate with marketing teams to promote travel packages and deals.
- Assist customers with online booking issues and inquiries.
Skills & Expertise
Air Ticketing On Amadeus
Air ticketing Reservation
Airlines
reservation support
Reservation System
Reservation/ Ticketing
Ticketing & Reservation
Compensation & Other Benefits
- T/A, Mobile bill
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
The office will arrange accommodation if needed.
Optional Dinner facilities.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka (Uttara Sector 3)
To apply for this job email your details to admin@chakricircular.com