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Alternate Channel Senior Manager

Banglalink

Banglalink

 

Banglalink

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Summary

  • Vacancy: 1
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: 7 to 10 years
  • Published: 23 Jun 2024

 

Requirements

Education

  • Bachelor of Business Administration (BBA)

 

Experience

  • 7 to 10 years

Additional Requirements

  • Person with disability are encouraged to apply
  • Required- 7-8 years’ total experience with 3 years’ relevant experience in Sales and Customer Service in Telecom industry Required Capabilities
  • Comprehensive knowledge of regional operations management
  • Understanding of financial management
  • Deep understanding of market dynamics and competitive environment
  • In-depth understanding of device markets, customer acquisition and customer experience parameters
  • Knowledge of concepts, principals and practices of consumer behavior field.
  • Hands-on knowledge of customer care operations.
  • Knowledge of latest technology interventions in Telecom sector.
  • In-depth knowledge of device campaigns, company products and services.
  • Knowledge of regulatory requirements.
  • Strong knowledge of Retail Network Management

Responsibilities & Context

  • Foster an agile mindset within the regional team through guidance and leadership.
  • Regularly analyze trends and patterns in field force business adherence for continuous improvement.
  • Cultivate a culture centered on success, improvement, and transparency.
  • Provide structured coaching to enhance the effectiveness of team members.
  • Collaborate with the regional field team to identify opportunities, develop sales forecasts, and overcome obstacles.
  • Educate field force, retail partners, and internal sales and service teams on banglalinks objectives, products, programs, promotions, pricing, and sales campaigns.
  • Generate periodic reports (Daily, Weekly, Monthly) on market visits, highlighting competition movements, market trends, identifying opportunities, and providing recommendations with a go-to-market plan.
  • Explore opportunities to expand reach within the assigned region.
  • Conduct periodic thorough analysis of sales data to identify productivity trends.
  • Develop and implement regional strategies to outperform the market.
  • Implement and review agreed-upon sales and service best practices to achieve regional sales targets.

Compensation & Other Benefits

As per Company Policy

Employment Status

Full Time

Job Location

Dhaka

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