Apollo Imperial Hospitals is hiring Manager – Medical Services (OPD) | Apply Now

Requirements

Education

Bachelor of Medicine and Bachelor of Surgery(MBBS)

Experience

5 to 10 years
The applicants should have experience in the following business area(s): Hospital

Additional Requirements

Age At least 30 years
Only Male

Responsibilities & Context

Manage and supervise the overall daily operations of the OPD.

Ensure smooth patient registration, consultation, investigation, and follow-up services.

Coordinate with consultants, physicians, nurses, medical officers, and support staff.

Monitor patient flow and minimize waiting time.

Ensure proper scheduling of doctors, clinics, and OPD services.

Handle patient feedback, complaints, and service-related issues professionally.

Monitor staff attendance, performance, discipline, and productivity.

Ensure compliance with hospital policies, clinical protocols, safety standards, and applicable regulations.

Coordinate with Pharmacy, Laboratory, Radiology, Billing, Emergency, and other relevant departments.

Prepare and review OPD performance reports, service statistics, and operational data.

Identify operational gaps and implement appropriate corrective and improvement measures.

Ensure proper documentation and confidentiality of patient information.

Maintain a high standard of patient experience and customer service.

Perform any other duties assigned by management.

Skills & Expertise

Other Relevant Skills

Customer Service
Operations Management
Staff Supervision

Workplace

Work at office

Employment Status

Full Time

Gender

Only males are allowed to apply.

Job Location

Chattogram