Assistant/Associate Key Account Manager (SO/EO), Merchant Business-Cards Division

City Bank PLC

City Bank PLC

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Summary

• Vacancy: —
• Location: Dhaka
• Experience: At least 3 years
• Published: 31 Dec 2024

Requirements

Education

• Bachelor/Honors

Experience

• At least 3 years
• The applicants should have experience in the following business area(s):
  Banks, Telecommunication, Manufacturing (FMCG)

Responsibilities & Context

• Act as the primary concern person to contact for his/her assigned top tier merchants.
• Identify new business opportunities to expand merchant acquisition and optimize card acceptance points.
• Drive merchant transaction volumes and profitability by identifying new opportunities and optimizing existing partnership.
• Develop and implement customized growth strategies for top merchants to drive revenue through card transactions.
• Visit merchants as per requirements, arrange meetings, addressing queries and ensure progressive operational service.Collaborate organizing merchant engagement programs to increase loyalty and collaboration.
• Serve as a trusted advisor to merchants, providing guidance on banking products, payment solutions, and marketing initiatives.
• Monitor and resolve issues related to those Top Merchants’ payment processing, disputes or compliance.

Skills & Expertise

Merchant Business

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Job Highlights

The Key Account Manager will be responsible for nurturing and maintaining relationship with Top Merchants of City Bank PLC to ensure smooth ongoing business, revenue, enhance merchants’ satisfaction and ensure growth.

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