Assistant / Deputy Manager, IT Infra

Samsung R&D Institute Bangladesh Ltd.

Samsung R&D Institute Bangladesh Ltd.

 

Samsung R&D Institute Bangladesh Ltd.

Follow

More jobs from this company

Summary

  • Vacancy: —
  • Age: at least 24 years
  • Location: Dhaka
  • Experience: At least 3 years
  • Published: 6 May 2025

 

Requirements

Education

  • Bachelor of Science (BSc) in Electrical & Electronic Engineering, Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Computer Science, Bachelor of Science (BSc) in Information Technology

Experience

  • At least 3 years
  • The applicants should have experience in the following business area(s):
    Software Company, IT Enabled Service, Research Organization

Additional Requirements

  • Age at least 24 years
  • Strong problem-solving and analytical skills.
  • Proficiency in Windows, Linux and macOS operating systems.
  • Knowledge of computer hardware and software troubleshooting.
  • Familiarity with network protocols and troubleshooting.
  • Basic knowledge of Active Directory or other user management systems

Responsibilities & Context

  • Install, configure, and maintain computer systems, peripherals, and software applications.
  • Troubleshoot hardware and software problems, including operating system issues, application errors, and network connectivity problems.
  • Assist with basic network administration tasks.
  • Respond to user inquiries and support requests.
  • Manage and maintain inventory of IT equipment.
  • Documentation for common IT issues and solutions.
  • Report generation on help desk activity and system performance.
  • Document all support interactions and solutions in a ticketing system.
  • Development of IT policies and procedures.
  • Assist in maintaining company security systems.

Skills & Expertise

Hardware/Software Troubleshooting

Linux

MacOS

Network Security

Operating Systems

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Source link

To apply for this job email your details to admin@chakricircular.com