Assistant Engineer – IGW & IPTSP, NOC Operations

STARDUST Telecom Limited

 

STARDUST Telecom Limited

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Summary

• Vacancy: —
• Age: at least 25 years
• Location: Dhaka
• Salary: Negotiable
• Experience: At least 1 year
• Published: 27 Jun 2024

 

Requirements

Experience

• At least 1 year
• Freshers are also encouraged to apply.

Additional Requirements

• Age at least 25 years

• Ability to Communicate clearly and effectively
• Ability to gather information and engaging with the speaker
• Having good communicating skills in Bangla and English languages in reading, writing and speaking
• Organized, accurate, and detail oriented
• Helpful without being asked
• Enjoy working with people and build strong relationships easily
• Flexible and adaptable to changes

Responsibilities & Context

• Network fault monitoring and escalation and routing modification as per instruction with 24/7 on a roster basis
• Report preparation and analysis
• Check for remote trunk group (SIP, ISUP etc) and installed circuit status
• Check and monitor IPLC (International Private leased Circuit) and local transmission path and connectivity status
• Communicate with concerned personnel inside or outside the organization network issues
• Closely monitor live alarms, signalling link status, card status, and transceiver status for different types of core and transmission nodes
• Periodic visual inspection of Switch Room for temperature and Humidity
• Maintain log of Network issues like site down time and up time
• Raise trouble tickets to vendors and follow up accordingly
• Inform to the respective team regarding fault issues (Fault Notification)
• Daily traffic rate observation and report generation
• Maintain liaison between the other ICX Operators during fault and KPI issues
• Maintain liaison between the international customers and explain for any sort of problems they are facing and try to resolve as soon as possible
• Inform stakeholders about all planed and scheduled work within the network and follow up accordingly.
• Record all call failure causes and send those reports asking for clarification to the respective stakeholders
• Periodic visit of switch room and monitor the temperature vigilantly

Skills & Expertise

IGW

NOC

Compensation & Other Benefits

• Mobile bill, Medical allowance, Provident fund, Insurance, Gratuity
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

Other Benefits: Leave Fare Assistance

Earned Leave Encashment

Professional Development Opportunities

Employee Wellbeing and Engagement Programs

Supportive and Learning based Work Environment

Employment Status

Full Time

Job Location

Dhaka

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