Assistant Engineer – NMC & Tech Support

Stardust Telecom Limited

Stardust Telecom Limited

 

Stardust Telecom Limited

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Summary

  • Vacancy: —
  • Age: at least 22 years
  • Location: Anywhere in Bangladesh
  • Salary: Negotiable
  • Experience: 2 to 4 years
  • Published: 24 Jun 2024

 

Requirements

Education

  • Bachelor of Science (BSc) in Computer Engineering

Experience

  • 2 to 4 years
  • The applicants should have experience in the following business area(s):
    ISP

Additional Requirements

  • Age at least 22 years
  • Sound knowledge on FTTX, LAN, WAN, Access Point, Wireless Networking
  • Knowledge and experience with IP, DHCP, DNS, NAT, IPv6, OS, firewall
  • Should have strong networking knowledge
  • Training on MTCNA and in-depth hands-on experience on Mikrotik devices will get preference
  • Good communication skill and teamwork
  • Able to work in roster schedule including night shift
  • Must working experience in ISP/IIG

Responsibilities & Context

Stardust Telecom Ltd. is looking for an Assistant Engineer – NMC & Tech Support for MiME – ISP operations.

Please check the MIME web link for company information. https://www.mimebd.com.

  • Routing and Switching Configuration with Core/Access Network.IP, Core, Backbone managing and configuring.
  • Taking immediate steps in case of any alert or fault.
  • Respond to customer requests for technical issue resolution by phone and email.
  • Advance knowledge of BGP, OSPF, MPLS, STP, RSTP, MSTP.
  • Configuring and installing various network devices and services.
  • Monitoring network performance and ensure system availability.
  • Incoming/Outgoing Call handling for Reseller customer as well as trouble ticket maintaining.
  • Communicate with Upstream provider and liable vendor to ensure services availability.
  • Raise trouble tickets to vendors and following up.
  • Network Documentation maintain with sincerely.
  • Prepare and Provide Daily/weekly/monthly network performance report.
  • DDOS Notification closely Monitoring and take initiative step.
  • Ability of Clients Internal Network Device configuration such as OLT, Switch, Router with different vendor.

Compensation & Other Benefits

  • Mobile bill, Medical allowance, Provident fund, Insurance, Gratuity
  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2

Other Benefits: Leave Fare Assistance

Earned Leave Encashment

Professional Development Opportunities

Employee Wellbeing and Engagement Programs

Supportive and Learning-based Work Environment

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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