The Peninsula Chittagong Limited
The Peninsula Chittagong Limited
The Peninsula Chittagong Limited
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Summary
- Vacancy: —
- Location: Chattogram (Chattogram Sadar)
- Salary: Negotiable
- Experience: 15 to 20 years
- Published: 13 Aug 2024
Requirements
Education
- Bachelor/Honors, Diploma in Hotel Management
Experience
- 15 to 20 years
- The applicants should have experience in the following business area(s):
Hotel
Responsibilities & Context
- Assist F&B Manager to achieve budgeted food sales, beverage sales, labor costs and profitability.
- Ensure timely analysis of Food & Beverage Prices in comparison with the competitors’ prices.
- Participate and input towards F&B Marketing activities.
- Prepare Sales Promotions & Mailings.
- Ensure competitive analysis every six months by calling the competitors and gathering data such as banquet kits, room rental rates, etc.
- Conduct telemarketing to previous clients to inquire about possible future bookings.
- Handle all Food & Beverage inquiries and ensure timely follow-up on the same business day.
- Co-ordinate with all large group meetings/banquet planners and their specific group requirements with the services & facilities offered. This includes proposals, contracts, estimated and actual function statements. Discuss with Chef, along with banquet or conferences, regarding matters related to Food.
- Confirm all details related to group functions with meeting/banquet planners.
- Supervise daily paper flow including Proposals, and Function Contracts.
- Ensure maintenance of Hotel Credit Policies.
- Complete monthly forecast and assist in menu planning and pricing.
- Develop and maintain department manual.
- Supervise weekly payroll input.
- Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits prepared.
- Complete monthly inventory and assure timely completion of function bills.
- Consistently check Banquet Food and Beverage quality, Banquet services and pallet presentation.
- Ensure that services meet customer specifications.
- Liaise on an on-going basis with the Sales Department to ensure all client needs and requirements are met.
- Establish a rapport with groups to ensure guest satisfaction and repeat business.
- Minimize number of customer complaints.
- Ensure a professional attitude and proper business attire of F&B Service staff when on property, ready to meet or serve a client.
- Maintain a good teamwork with co-workers and management.
- Contribute in staff training and development.
- Overall maintenance of the operations at a level in accordance with the standards prescribed.
- Any task assigned by Management.
Skills & Expertise
Effective Communication
Leadership and teamwork
Workplace
Work at office
Employment Status
Full Time
Job Location
Chattogram (Chattogram Sadar)