Galaxy Express Ltd.
Galaxy Express Ltd.
Galaxy Express Ltd.
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Summary
- Vacancy: —
- Age: 32 to 44 years
- Location: Dhaka
- Minimum Salary: Negotiable
- Experience: 8 to 10 years
- Published: 22 Dec 2024
Requirements
Education
- Master of Business Administration (MBA)
Experience
- 8 to 10 years
- The applicants should have experience in the following business area(s):
Shipping, Logistic/Courier/Air Express Companies, Embassies/Foreign Consulate, Hotel, Airline, Travel Agent, Freight forwarding, Group of Companies, Transportation, Supply Chain
Additional Requirements
- Age 32 to 44 years
- Strong leadership and decision-making abilities.
- Excellent communication and interpersonal skills.
- Analytical mindset with strong problem-solving skills.
- Proficiency in logistics software and tools.
- Ability to manage multiple projects and meet tight deadlines.
- Proven track record of leading teams and achieving operational excellence.
Responsibilities & Context
- Develop and implement strategic operational plans to optimize logistics and courier services.
- Monitor daily operations to ensure alignment with company goals and KPIs.
- Analyze and improve existing processes to enhance efficiency and cost-effectiveness.
- Manage budgets and allocate resources effectively to achieve operational objectives.
- Ensure compliance with legal, safety, and environmental guidelines.
- Oversee customer service teams to maintain high standards of service delivery and satisfaction.
- Develop strategies to improve customer retention and resolve escalated complaints.
- Track and analyze operational metrics and prepare regular performance reports.
- Lead, mentor, and motivate operations and customer service teams to achieve targets.
- Conduct regular training sessions to enhance team skills and productivity.
- Foster a collaborative, innovative, and accountable work culture.
- Identify risks, develop contingency plans, and implement data-driven solutions.
- Streamline supply chain and delivery processes to improve turnaround times and reduce costs.
- Collaborate with sales and marketing teams to align operational strategies with business growth objectives.
- Build and maintain relationships with key stakeholders, including vendors, partners, and customers.
- Oversee inventory management, warehousing, and distribution activities to ensure seamless operations.
- Leverage technology and automation tools to enhance operational capabilities and efficiency.
- Implement quality control measures to maintain service consistency and minimize errors.
- Ensure timely resolution of operational challenges and adapt to market trends and customer needs.
- Drive innovation by identifying and implementing industry best practices to maintain a competitive edge.
- Optimize last-mile delivery operations for maximum efficiency and customer satisfaction.
- Coordinate with IT teams to ensure robust system integration and technological advancements.
- Monitor and enforce performance standards across all operational units.
- Develop and maintain standard operating procedures (SOPs) for all critical functions.
- Conduct regular audits to ensure compliance with company policies and industry regulations.
- Plan and oversee the implementation of new projects, expansions, or initiatives within the operations team.
- Maintain open communication channels across departments to ensure a cohesive workflow.
- Benchmark company performance against competitors and implement strategies to stay ahead.
- Ensure scalability of operations to support business growth and increased volume.
- Manage vendor contracts and negotiate cost-effective agreements to benefit the company.
- Evaluate employee performance regularly and implement improvement plans as needed.
Compensation & Other Benefits
- Mobile bill, Provident fund, Weekly 2 holidays
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka
To apply for this job email your details to admin@chakricircular.com