Assistant IT Officer

RTM International

RTM International

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Summary

• Vacancy: 1
• Location: Cox’s Bazar
• Minimum Salary: Negotiable
• Experience: At least 1 year
• Published: 11 Dec 2024

Requirements

Education

• Bachelor of Science (BSc) in Computer Science & Engineering

• Relevant degree such as Bachelor’s, Associate Degree in Computer Science or equivalent degree, Information Technology etc.

Experience

• At least 1 year

Additional Requirements

• Good experience in Computer, Networking. Business, Information Systems, Technical, Design qualification will be preferred.
• Ability to work effectively in a multicultural and resource-limited environment.

Responsibilities & Context

Research, Training and Management (RTM) International NGO working in the Cox’s Bazar to implement different projects supported by Government of Bangladesh, UNFPA, UNICEF and others development partners. To provide essential health services to the affected population in different location RTM requires to fill up vacancies in the mentioned positions.

Summary:

• Positions primary focus is the areas of computer operations, computer repair, wire and cable installation, user and desktop support (hardware and software), helpdesk, and data management. Performs a variety of complex information technology support duties to ensure smooth delivery of technology services.
• Utilizes computer equipment, software and diagnostic tools to perform a broad range of customer assistance, production job processing, equipment maintenance and repair and computer operations assignments.
• Works independently with minimal supervision and may assist in training for different project

Job Responsibilities:

• Provides technical support in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi- platform, complex computer environment;
• Sets up and configures desktop computers, Laptops and other electronic device security;
• Installs software and installs and repairs hardware and peripherals;
• Tests programs;
• Troubleshoots, diagnoses problems, implements corrective action procedures and/or escalates to other technical resources as appropriate;
• Maintains, updates or creates systems, databases and web pages using front-end user- enhanced web tools within prescribed guidelines;
• Researches and recommends system equipment upgrades and manages equipment inventory;
• Troubleshoots, repairs and maintenance for computer equipment (e.g. Desktop, Laptop and laser printers) tests personal computers and peripherals on a network to diagnose, hardware versus software problems and escalates corrective procedures to other technical resources as appropriate;
• Acts as an office staff liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns;
• Develops and tests user documentation as per office rules;
• Works with hardware vendors to resolve equipment failures/problems;
• May perform routine security checks on the system; Installs, repairs and removes wire and cable lines
• Any other responsibilities assigned by the authority.

Skills & Expertise

Computer skill

Compensation & Other Benefits

• As per organization policy.

Workplace

Work at office

Employment Status

Contractual

Job Location

Cox’s Bazar

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