Southeast University

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Summary

Education

Experience

At least 2 years
The applicants should have experience in the following business area(s):
University

Additional Requirements

Diploma in CSE/CS/IT/ICT/EEE/ETE with extensive work experience in an IT Service Center.
At least 2 years of experience in relevant technical roles.
Prior experience in an IT Service Center is highly preferred but not mandatory.
Strong knowledge of computer hardware components, including PCs, Printers, UPS, Projectors, and other IT-related equipment.
Proficiency in diagnostic tools and troubleshooting techniques for hardware issues.
Hands-on experience with repairing and maintaining IT hardware and peripherals.
Familiarity with operating systems such as Windows, Linux, and macOS in terms of hardware compatibility and configuration.
Collaborative spirit and ability to work well in a team-oriented setting.
Strong verbal and written communication skills with the ability to handle support requests with patience and professionalism.

Diagnose and repair hardware issues in PCs, Printers, UPS units, Projectors, IP Telephone, CC Camera, NVR and other IT-related equipment.
Install, configure, and test IT hardware and peripherals.
Keep detailed records of repairs, maintenance schedules, and hardware inventory.
Provide timely support for hardware-related issues raised by faculty, staff, and students.
Maintain an inventory of spare parts and tools required for repairs. Track the condition and usage of IT equipment across the campus.
Coordinate with vendors and suppliers for warranty claims and specialized repairs. Work closely with the IT team to support broader technological initiatives.
Maintain accurate records of IT assets, support requests, and resolutions, ensuring effective tracking and reporting.
Provide IT related technical support for meetings, seminars, workshops, and other events.
Work closely with other IT team members to ensure cohesive operations and support for various projects.
Provide support for network expansion, including troubleshooting issues related to connectivity and hardware configuration.
Maintenance, and troubleshooting of the IP telephony and turnstile systems for access control.
Any other duties and responsibilities assigned by the University Management and respective departments from time to time.

Work at office

Full Time

Dhaka

To apply for this job email your details to admin@chakricircular.com