Assistant Manager- Front Desk

ASSURE Tourism Ltd (DERA Resort & Spa)

ASSURE Tourism Ltd (DERA Resort & Spa)

ASSURE Tourism Ltd (DERA Resort & Spa)

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Summary

  • Vacancy: —
  • Age: at most 35 years
  • Location: Cox’s Bazar, Manikganj
  • Maximum Salary: Negotiable
  • Experience: 5 to 7 years
  • Published: 22 Sep 2024

Requirements

Education

  • Masters

Experience

  • 5 to 7 years
  • The applicants should have experience in the following business area(s):
    Hotel, Real Estate, Group of Companies

Additional Requirements

  • Age at most 35 years

Sound knowledge of PR and marketing practices and concepts.

Must be result-driven, have strong analytical ability, and excellent negotiation skills.

Responsibilities & Context

  • Supporting, training, and supervising front office staff.

  • Ensuring that all customer-related tasks are handled accurately and on time to improve guests’ experience.

  • Handling customer complaints and special requests.

  • Scheduling staff shifts and managing other HR-related tasks.

  • Maintaining an orderly appearance throughout the reception area.

  • Monitoring stock and ordering office supplies, including stationery and information leaflets.

  • Preparing monthly management reports on customer feedback, bookings, and cancellations.

  • Managing the departmental budget.

  • Updating files and records.

  • Enforcing all cash-handling, checking, and credit procedures.

  • Client services or management experience.

  • Great interpersonal and communication skills.

  • Excellent problem-solving skills.

Compensation & Other Benefits

  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Cox’s Bazar, Manikganj

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