Assistant Manager – Import Operations & Customer Service

WAC Logistics Limited

WAC Logistics Limited

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Summary

• Vacancy: 1
• Location: Dhaka
• Minimum Salary: Negotiable
• Experience: At least 4 years
• Published: 2 Jul 2024

Requirements

Experience

• At least 4 years
• The applicants should have experience in the following business area(s):
  Freight forwarding

Additional Requirements

• At least 4 years of experience with fair understanding of both Air & Ocean Import Freight Customer Service & Operations·
• Excellent Oral & Written communication skill in English·
• Good leadership quality·
• Ability to work under pressure·
• Sound working experience of ERP Solution (Freight Forwarding) software

Responsibilities & Context

WAC Logistics Limited (www.wacbangladesh.com) is one of the leading Freight Forwarding Company in the country involved in Air Freight & Ocean Freight business through our principals & overseas offices across the world. We are looking for a dedicated person to fill up “Assistant Manager – Import Operations & Customer Service” position, who will be assigned to perform Import Freight arena (Air & Sea) & The KEY Job Responsibilities will be:

• To play as Key Customer Operation Support (Local and Overseas)
• Rate query with agent and update the respected customers.
• Develop relationship with Agent for their nominated shipment
• Corresponding with overseas agent regarding operation and Documentation issue.
• Ensure all operational related docs and DN receive from overseas agent for smooth operation procedure.
• Ensure 100% effort to secure the business
• Follow up with Airport/ Chittagong peers to collect docs & release D/O

Skills & Expertise

Freight Forwarding

Compensation & Other Benefits

• Weekly 2 holidays
• Festival Bonus: 2

We offer very competitive remuneration package and good career progress. Other benefits include Festival Bonus, Performance Bonus, Provident Fund, Gratuity, Medical, Hospitalization Insurance, Life Insurance, Subsidized Lunch facility & others as per company policy

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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