Assistant Manager/Manager – Business Development

We are looking for a highly driven and strategic professional to join our leadership team as Assistant Manager/Manager – Business Development. The incumbent will be responsible for developing and expanding the organization’s business process outsourcing portfolio through strategic partnerships, client acquisition, and market expansion initiatives. The role requires a deep understanding of the BPO industry, strong client relationship management, and the ability to lead business growth initiatives in alignment with the company’s strategic goals.

Job Details

• Develop and implement business development strategies to expand the company’s BPO operations both domestically and internationally.
• Identify, evaluate, and pursue new business opportunities, clients, and partnerships.
• Build and maintain long-term relationships with key clients, industry partners, and stakeholders.
• Lead client presentations, proposals, and contract negotiations to secure new business deals.
• Collaborate with cross-functional teams to ensure seamless solution delivery and client satisfaction.
• Analyze market trends, competitor activities, and client feedback to refine business strategies.
• Prepare business forecasts, revenue projections, and performance reports for senior management.
• Lead, mentor, and motivate the business development team to achieve organizational targets.
• Represent the company at industry events, networking opportunities, and conferences to enhance market visibility.

Required Skills & Qualifications

• Master’s degree in Business Administration, Marketing, or a relevant field.
• Experienced in business development, with at least 5 years in a senior leadership role within the BPO or IT-enabled services industry.
• Proven track record of driving revenue growth and client acquisition in a competitive market.
• Strong understanding of BPO operations, outsourcing models, and global delivery frameworks.
• Excellent communication, negotiation, and presentation skills.
• Strategic mindset with strong analytical and problem-solving abilities.
• Demonstrated leadership in managing high-performing business development teams.
• Proficiency in CRM tools, MS Office Suite, and data-driven business development approaches.
• Willingness to travel domestically and internationally as required.