Assistant Manager- Operation and Sales

Shayan Resort

Shayan Resort

 

Shayan Resort

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Summary

  • Vacancy: 1
  • Location: Manikganj (Singair)
  • Salary: Negotiable
  • Experience: 4 to 5 years
  • Published: 14 May 2025

 

Requirements

Education

  • Bachelor/Honors

Hospitality Graduate preferred

Experience

  • 4 to 5 years
  • The applicants should have experience in the following business area(s):
    Hotel, Resort

Responsibilities & Context

Job Title: Assistant Manager – Operations and Sales

Location: Shayan Resort

Job Overview:

The Assistant Manager – Operations and Sales needs to oversee the overall day-to-day operations of Shayan Resort while actively contributing to sales and marketing initiatives. This role ensures smooth operational procedures, excellent guest experiences, and the achievement of revenue targets through effective sales strategies and client relationship management.

Key Responsibilities:

Operations:

• Overseeing daily resort operations, including front office, housekeeping, food & beverage, and maintenance.

• Ensure consistent service standards, cleanliness, and safety in all guest areas.

• Handle guest inquiries, feedback, and complaints professionally and promptly.

• Monitor inventory, supplies, and coordinate with vendors to ensure timely availability of operational needs.

• Coordinate staffing schedules and support team training and performance development.

Sales & Marketing:

• Develop and implement sales strategies to increase bookings, especially for weekends, holidays, and off-peak seasons.

• Maintain relationships with corporate clients, travel agents, and online booking platforms (OTAs).

• Conduct market research and competitor analysis to identify trends and opportunities.

• Organize and promote resort packages, events, and special offers.

• Prepare and present sales reports, forecasts, and performance metrics to senior management.

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or related field.

• 2–4 years of experience in a similar role within the hospitality industry.

• Strong understanding of resort operations and sales processes.

• Excellent communication, negotiation, and customer service skills.

• Ability to lead and motivate a team effectively.

• Proficient in MS Office and property management systems (PMS).

Personal Attributes:

• Energetic and goal-oriented.

• Hands-on leadership style with attention to detail.

• Strong organizational and multitasking abilities.

• Adaptable and calm under pressure.

Skills & Expertise

Front Office Operations

Housekeeping maintenance

Operational Management

Sales & Marketing

Sales target

Customer Service

Target Achieveing

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Manikganj (Singair)

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