Assistant Manager(Air Ticket & Holidays))

Easy Go & Communication Ltd

Easy Go & Communication Ltd

 

Easy Go & Communication Ltd

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Summary

  • Vacancy: 2
  • Age: 25 to 45 years
  • Location: Dhaka (Banani)
  • Salary: Negotiable
  • Experience: At least 2 years
  • Published: 21 Aug 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 2 years
  • The applicants should have experience in the following business area(s):
    Travel Agent, Tour Operator, Immigration/Visa Processing

Additional Requirements

  • Age 25 to 45 years

Responsibilities & Context

  • Handling domestic and international holiday packages queries.
  • Develop travel products and day to day operational support for Domestic and International Holiday Packages.
  • Handling of corporate clients in line with their travel policies.
  • Prepare itineraries, routing, quotations, visa, ticket booking in GDS or OTA etc.
  • Provides information about travel destinations and accommodations.
  • Communicate with vendors of travel-related products to get the best deals.
  • Sale holiday and other specialized tour packages. (Domestic & International)
  • Excellent knowledge about reservation & ticketing (preferred knowledge in GDSs include Amadeus, Galileo, Sabre, and Worldspan)
  • Visa: Excellent knowledge about Visa processing & Documentation.
  • Ticketing: issue, re-issue, refund and manage flight tickets, and adherence to booking policies.
  • Customer inquiries: respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone or email.
  • Travel information: provide customers with up-to-date and accurate travel information, including flight schedules, airline policies, baggage allowance, visa requirements, and other relevant details.
  • Payment processing: handle payment processing for bookings, ensuring accuracy and security of financial transactions by cash Customer
  • feedback: actively seek customer feedback and suggestions to improve service quality and customer satisfaction.
  • Long term relationship buildup with client for future business.
  • Any other job assigned by top management.
  • Take initiatives to achieve the sales & collection target of the company.
  • Maintain relation / liaison with all air lines offices and air ticket agents Update information collected from airport for entrance and departure and related matters.
  • Plan and produce a tactical sales call plan each week with an update of the previous week.
  • Multi-functional skill is pre-requisite criteria for this position

Skills & Expertise

package tour

Tour and Travel Agency

Tour Package

Travel and Tourism

Compensation & Other Benefits

  • T/A, Mobile bill, Tour allowance, Performance bonus
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Banani)

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