Akij Resources
Akij Resources
Akij Resources
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Summary
- Vacancy: 20
- Age: 25 to 32 years
- Location: Dhaka
- Salary: Negotiable
- Experience: At most 1 year
- Published: 9 Dec 2024
Requirements
Education
Bachelor’s in any discipline/ Master’s in any discipline
Experience
- At most 1 year
- The applicants should have experience in the following business area(s):
Manufacturing (FMCG), Airline, Travel Agent, Group of Companies - Freshers are also encouraged to apply.
Additional Requirements
- Age 25 to 32 years
Responsibilities & Context
- Process ticket reservations, reissuances, and cancellations accurately and efficiently.
- Handle customer inquiries regarding flight schedules, fares, and booking options.
- Ensure accurate data entry and updates in the reservation system.
- Assist passengers with travel changes, refunds, and special service requests.
- Coordinate with internal departments to address operational challenges or disruptions.
- Communicate with travel agents and corporate clients to manage group or bulk bookings.
- Provide timely updates to customers about flight delays or schedule changes.
- Verify passenger details to ensure compliance with airline policies and procedures.
- Resolve ticketing issues and escalate complex cases to the appropriate authority.
- Maintain excellent customer service standards to enhance passenger satisfaction.
Skills & Expertise
Air ticketing Reservation
Communication
Customer Support/ Client Service
Google workspace
Leadership and teamwork
Negotiation Skills
Reservation
Ticketing & Reservation
Compensation & Other Benefits
- T/A, Gratuity, Insurance, Provident fund
- Salary Review: Yearly
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Earned Leave
Other benefits as per company policy
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka
To apply for this job email your details to admin@chakricircular.com